Previous incidents
Cluster 35 (web150, 151, 152) and Shared cPanel - Server 3 are down
Resolved Mar 30, 2026 at 5:51am UTC
Cluster 35 (web150, 151, 152) recovered.
3 previous updates
Shared cPanel - Server 3 is down
Resolved Mar 29, 2026 at 3:05pm UTC
Shared cPanel - Server 3 recovered.
1 previous update
Cluster 25 (web105, 106, 107, 108) is down
Resolved Mar 28, 2026 at 8:29am UTC
Cluster 25 (web105, 106, 107, 108) recovered.
1 previous update
Cluster 13 (web47, 48, 49, 50) and Shared cPanel - Server 3 are down
Resolved Mar 27, 2026 at 6:04pm UTC
Cluster 13 (web47, 48, 49, 50) recovered.
5 previous updates
Cluster 13 (web47, 48, 49, 50) is down
Resolved Mar 26, 2026 at 7:04pm UTC
Cluster 13 (web47, 48, 49, 50) recovered.
5 previous updates
Cluster 23 (web244, 245, 246, 247, 248), Cluster 25 (web105, 106, 107, 108), ...
Resolved Mar 23, 2026 at 11:23am UTC
Cluster 51 (web62, 63, 64, 65) recovered.
9 previous updates
Connectivity
Resolved Mar 23, 2026 at 11:08am UTC
We are aware of some connectivity issues across a small number of servers our SRE team are working on this as a top priority, we will update again once further information is available.
Update 11.13 - the issue has now been resolved and services are returning to normal.
Cluster 10 (web32, 33, 34, 35, 36) is down
Resolved Mar 16, 2026 at 5:01pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36) is down
Resolved Mar 13, 2026 at 7:01pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
1 previous update
Cluster 13 (web47, 48, 49, 50) is down
Resolved Mar 11, 2026 at 6:59am UTC
Cluster 13 (web47, 48, 49, 50) recovered.
5 previous updates
This is a Test Status
Resolved Mar 9, 2026 at 2:00pm UTC
Test concluded.
1 previous update
Cluster 26 (web110, 111, 112, 113) is down
Resolved Mar 3, 2026 at 1:09pm UTC
Cluster 26 (web110, 111, 112, 113) recovered.
1 previous update
Cluster 26 (web110, 111, 112, 113) is down
Resolved Mar 2, 2026 at 7:29am UTC
Cluster 26 (web110, 111, 112, 113) recovered.
1 previous update
Email Forwarding
Resolved Feb 20, 2026 at 11:59am UTC
We are currently aware of an issue affecting a small number of emails passing through our forwarding servers. In these cases, emails are not being correctly forwarded to their intended destination and may be delayed or remain undelivered.
Our team has identified the behaviour and is actively working with our forwarding platform partner to investigate the root cause and implement a fix as a priority. At this stage, the issue appears to be limited in scope and is not impacting all forwarding t...
Cluster 26 (web110, 111, 112, 113) is down
Resolved Feb 13, 2026 at 6:09pm UTC
Cluster 26 (web110, 111, 112, 113) recovered.
1 previous update
Cluster 26 (web110, 111, 112, 113) is down
Resolved Feb 7, 2026 at 7:29pm UTC
Cluster 26 (web110, 111, 112, 113) recovered.
1 previous update
Cluster 26 (web110, 111, 112, 113) is down
Resolved Feb 4, 2026 at 11:04pm UTC
Cluster 26 (web110, 111, 112, 113) recovered.
1 previous update
Cluster 31 (web135, 136, 137, 138) is down
Resolved Feb 1, 2026 at 1:55am UTC
Cluster 31 (web135, 136, 137, 138) recovered.
1 previous update