Previous incidents

September 2025
Sep 15, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Sep 15 at 10:20am BST

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update
Sep 14, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) and Cluster 20 (web224, 225, 226, 227) are...

Downtime

Resolved Sep 15 at 12:05am BST

Cluster 20 (web224, 225, 226, 227) recovered.

3 previous updates
Sep 13, 2025
1 incident

Cluster 26 (web110, 111, 112, 113) and Cluster 54 (web189, 190, 191, 192) are...

Downtime

Resolved Sep 13 at 11:07am BST

Cluster 26 (web110, 111, 112, 113) recovered.

5 previous updates
Sep 12, 2025
2 incidents

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Sep 12 at 10:11am BST

Cluster 20 (web224, 225, 226, 227) recovered.

5 previous updates

Outgoing Mail

Resolved Sep 12 at 09:14am BST

We are currently investigating an issue with outgoing mail through our shared mail platform, an update will be provided ASAP.

EDIT - This issue has now been resolved.
Sep 10, 2025
1 incident

Cluster 44 (web1, 2, 3, 4) is down

Downtime

Resolved Sep 10 at 07:34am BST

Cluster 44 (web1, 2, 3, 4) recovered.

3 previous updates
Sep 09, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) and Cluster 54 (web189, 190, 191, 192) are...

Downtime

Resolved Sep 09 at 09:27am BST

Cluster 54 (web189, 190, 191, 192) recovered.

3 previous updates
Sep 08, 2025
1 incident

Cluster 26 (web110, 111, 112, 113) is down

Downtime

Resolved Sep 08 at 11:52pm BST

Cluster 26 (web110, 111, 112, 113) recovered.

1 previous update
Sep 07, 2025
1 incident

Cluster 44 (web1, 2, 3, 4) is down

Downtime

Resolved Sep 07 at 03:59pm BST

Cluster 44 (web1, 2, 3, 4) recovered.

7 previous updates
Sep 05, 2025
1 incident

Cluster 26 (web110, 111, 112, 113) is down

Downtime

Resolved Sep 05 at 07:33am BST

Cluster 26 (web110, 111, 112, 113) recovered.

1 previous update
Sep 04, 2025
1 incident

Cluster 54 (web189, 190, 191, 192) and Shared cPanel - Server 2 are down

Downtime

Resolved Sep 05 at 12:10am BST

Shared cPanel - Server 2 recovered.

13 previous updates
Sep 03, 2025
1 incident

Cluster 27 (web115, 116, 117, 118) is down

Downtime

Resolved Sep 03 at 08:20pm BST

Cluster 27 (web115, 116, 117, 118) recovered.

1 previous update
Sep 02, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41), Cluster 26 (web110, 111, 112, 113), and 3...

Downtime

Resolved Sep 02 at 10:23pm BST

Cluster 11 (web37, 38, 39, 40, 41) recovered.

10 previous updates
Sep 01, 2025
1 incident

Cluster 53 (web71, 72, 73, 74) and Cluster 54 (web189, 190, 191, 192) are down

Downtime

Resolved Sep 02 at 12:01am BST

Cluster 54 (web189, 190, 191, 192) recovered.

5 previous updates
August 2025
Aug 31, 2025
1 incident

Cluster 20 (web224, 225, 226, 227), Cluster 27 (web115, 116, 117, 118), and 2...

Downtime

Resolved Aug 31 at 08:45pm BST

Cluster 20 (web224, 225, 226, 227) recovered.

4 previous updates
Aug 30, 2025
1 incident

Cluster 26 (web110, 111, 112, 113) and Cluster 52 (web67, 68, 69, 70) are down

Downtime

Resolved Aug 30 at 05:16pm BST

Cluster 26 (web110, 111, 112, 113) and Cluster 52 (web67, 68, 69, 70) recovered.

1 previous update
Aug 29, 2025
1 incident

Cluster 10 (web32, 33, 34, 35, 36), Cluster 11 (web37, 38, 39, 40, 41), and 5...

Downtime

Resolved Aug 29 at 06:03pm BST

Cluster 10 (web32, 33, 34, 35, 36) recovered.

11 previous updates
Aug 28, 2025
1 incident

Cluster 20 (web224, 225, 226, 227), Cluster 44 (web1, 2, 3, 4), and 1 other s...

Downtime

Resolved Aug 28 at 09:28pm BST

Cluster 20 (web224, 225, 226, 227) recovered.

12 previous updates
Aug 26, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41), Cluster 20 (web224, 225, 226, 227), and 5...

Downtime

Resolved Aug 27 at 09:10pm BST

Cluster 51 (web62, 63, 64, 65) recovered.

19 previous updates
Aug 21, 2025
1 incident

Cluster 60 (web306, 307, 308, 309) is down

Downtime

Resolved Aug 21 at 02:16am BST

Cluster 60 (web306, 307, 308, 309) recovered.

1 previous update
Aug 20, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) and Cluster 26 (web110, 111, 112, 113) are...

Downtime

Resolved Aug 20 at 08:15pm BST

Cluster 11 (web37, 38, 39, 40, 41) recovered.

3 previous updates
Aug 19, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) and Cluster 54 (web189, 190, 191, 192) are...

Downtime

Resolved Aug 19 at 05:10am BST

Cluster 11 (web37, 38, 39, 40, 41) recovered.

3 previous updates
Aug 13, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Aug 13 at 04:25pm BST

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update
Aug 11, 2025
1 incident

Cluster 25 (web105, 106, 107, 108) is down

Downtime

Resolved Aug 11 at 08:14am BST

Cluster 25 (web105, 106, 107, 108) recovered.

1 previous update
Aug 09, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Aug 09 at 09:05am BST

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update
Aug 07, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Aug 07 at 10:46am BST

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update
July 2025
Jul 23, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Jul 23 at 09:27am BST

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update
Jul 21, 2025
1 incident

Cluster 22 (web234, 235, 236, 237) and Cluster 53 (web71, 72, 73, 74) are down

Downtime

Resolved Jul 22 at 12:23am BST

Cluster 53 (web71, 72, 73, 74) recovered.

3 previous updates
Jul 15, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) is down

Downtime

Resolved Jul 15 at 05:52am BST

Cluster 11 (web37, 38, 39, 40, 41) recovered.

1 previous update
Jul 06, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) is down

Downtime

Resolved Jul 06 at 02:33pm BST

Cluster 11 (web37, 38, 39, 40, 41) recovered.

3 previous updates
Jul 05, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) is down

Downtime

Resolved Jul 05 at 11:38pm BST

Cluster 11 (web37, 38, 39, 40, 41) recovered.

5 previous updates