Previous incidents
Cluster 10 (web32, 33, 34, 35, 36), Cluster 11 (web37, 38, 39, 40, 41), and 5...
Resolved Aug 29 at 06:03pm BST
Cluster 10 (web32, 33, 34, 35, 36) recovered.
11 previous updates
Cluster 20 (web224, 225, 226, 227), Cluster 44 (web1, 2, 3, 4), and 1 other s...
Resolved Aug 28 at 09:28pm BST
Cluster 20 (web224, 225, 226, 227) recovered.
12 previous updates
Cluster 11 (web37, 38, 39, 40, 41), Cluster 20 (web224, 225, 226, 227), and 5...
Resolved Aug 27 at 09:10pm BST
Cluster 51 (web62, 63, 64, 65) recovered.
19 previous updates
Cluster 60 (web306, 307, 308, 309) is down
Resolved Aug 21 at 02:16am BST
Cluster 60 (web306, 307, 308, 309) recovered.
1 previous update
Cluster 11 (web37, 38, 39, 40, 41) and Cluster 26 (web110, 111, 112, 113) are...
Resolved Aug 20 at 08:15pm BST
Cluster 11 (web37, 38, 39, 40, 41) recovered.
3 previous updates
Cluster 11 (web37, 38, 39, 40, 41) and Cluster 54 (web189, 190, 191, 192) are...
Resolved Aug 19 at 05:10am BST
Cluster 11 (web37, 38, 39, 40, 41) recovered.
3 previous updates
Cluster 20 (web224, 225, 226, 227) is down
Resolved Aug 13 at 04:25pm BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 25 (web105, 106, 107, 108) is down
Resolved Aug 11 at 08:14am BST
Cluster 25 (web105, 106, 107, 108) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) is down
Resolved Aug 09 at 09:05am BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) is down
Resolved Aug 07 at 10:46am BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) is down
Resolved Jul 23 at 09:27am BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 22 (web234, 235, 236, 237) and Cluster 53 (web71, 72, 73, 74) are down
Resolved Jul 22 at 12:23am BST
Cluster 53 (web71, 72, 73, 74) recovered.
3 previous updates
Cluster 11 (web37, 38, 39, 40, 41) is down
Resolved Jul 15 at 05:52am BST
Cluster 11 (web37, 38, 39, 40, 41) recovered.
1 previous update
Cluster 11 (web37, 38, 39, 40, 41) is down
Resolved Jul 06 at 02:33pm BST
Cluster 11 (web37, 38, 39, 40, 41) recovered.
3 previous updates
Cluster 11 (web37, 38, 39, 40, 41) is down
Resolved Jul 05 at 11:38pm BST
Cluster 11 (web37, 38, 39, 40, 41) recovered.
5 previous updates
Cluster 46 (web11, 12, 13, 14) is down
Resolved Jun 29 at 09:15am BST
Cluster 46 (web11, 12, 13, 14) recovered.
1 previous update
Cluster 53 (web71, 72, 73, 74) is down
Resolved Jun 26 at 07:28pm BST
Cluster 53 (web71, 72, 73, 74) recovered.
1 previous update
Cluster 53 (web71, 72, 73, 74) is down
Resolved Jun 24 at 04:40am BST
Cluster 53 (web71, 72, 73, 74) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) is down
Resolved Jun 23 at 04:51am BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) and Cluster 53 (web71, 72, 73, 74) are down
Resolved Jun 22 at 11:58pm BST
Cluster 53 (web71, 72, 73, 74) recovered.
3 previous updates
Packet Loss
Resolved Jun 20 at 02:33pm BST
Our monitoring has alerted to us packet loss within our network. We're investigating the cause. Although most services seem to be online, occasional timeouts maybe observed.
Some services are down
Resolved Jun 20 at 01:51pm BST
Heart Internet - FTP went down.
Mail Connectivity
Resolved Jun 03 at 02:39pm BST
We are aware of reports of some intermittent mail connectivity issues, the team are looking into this as a priority.
Update - this has now been resolved
Cluster 20 (web224, 225, 226, 227) is down
Resolved Jun 02 at 02:56am BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update