Previous incidents
Abnormal Performance
Created May 21 at 10:07am BST
We are currently investigating abnormal performance on kvmhost69, our team are investigating the cause.
Cluster 20 (web224, 225, 226, 227) is down
Resolved May 19 at 01:48pm BST
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 26 (web110, 111, 112, 113) and Cluster 54 (web189, 190, 191, 192) are...
Resolved May 18 at 10:15pm BST
Cluster 54 (web189, 190, 191, 192) recovered.
3 previous updates
Cluster 26 (web110, 111, 112, 113) is down
Resolved May 16 at 04:30pm BST
Cluster 26 (web110, 111, 112, 113) recovered.
3 previous updates
Shared cPanel - Server 3 is down
Resolved May 13 at 09:18pm BST
Shared cPanel - Server 3 recovered.
1 previous update
Abnormal Performance
Resolved May 12 at 04:55pm BST
We're currently investigating abnormal performance on two of our cPanel shared servers, our team are investigating the cause.
The issue has now been resolved, we will continue to monitor performance.
Abnormal Performance: cPanel Shared Web 5
Resolved May 01 at 08:44pm BST
We're currently investigating abnormal performance on on one of our cPanel shared servers, our team are investigating the cause.
Update 21:18 - Our team are engaged and investigating, the server is currently offline whilst we investigate a potential hardware issue. We will continue to update.
Update 21:47 - We believe the issue is resolved, we're continuing to monitor for any further problems.
eXtend control panel unavailable
Resolved Apr 16 at 10:24pm BST
Our team are currently looking into an issue impacting our eXtend control panel servers, this impacts managethisdomain.com, vps-10.com and other related control panel access points.
Hosted services are not impacted.
Cluster 20 (web224, 225, 226, 227) is down
Resolved Mar 28 at 05:40am GMT
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Shared cPanel - Server 3 is down
Resolved Mar 24 at 09:07pm GMT
Shared cPanel - Server 3 recovered.
1 previous update
Cluster 27 (web115, 116, 117, 118) and Cluster 38 (web75, 76, 77, 78) are down
Resolved Mar 22 at 08:30am GMT
Cluster 38 (web75, 76, 77, 78) recovered.
3 previous updates
Cluster 60 (web306, 307, 308, 309) is down
Resolved Mar 21 at 04:14pm GMT
Cluster 60 (web306, 307, 308, 309) recovered.
1 previous update
Cluster 53 (web71, 72, 73, 74) is down
Resolved Mar 18 at 11:34am GMT
Cluster 53 (web71, 72, 73, 74) recovered.
3 previous updates
Cluster 33 (web140, 141, 142) is down
Resolved Mar 12 at 05:14pm GMT
Cluster 33 (web140, 141, 142) recovered.
3 previous updates
Cluster 33 (web140, 141, 142) is down
Resolved Mar 11 at 04:09pm GMT
Cluster 33 (web140, 141, 142) recovered.
1 previous update
Cluster 54 (web189, 190, 191, 192) is down
Resolved Mar 07 at 08:55am GMT
Cluster 54 (web189, 190, 191, 192) recovered.
1 previous update
Cluster 11 (web37, 38, 39, 40, 41) and Cluster 53 (web71, 72, 73, 74) are down
Resolved Mar 04 at 01:48pm GMT
Cluster 53 (web71, 72, 73, 74) recovered.
5 previous updates
Cluster 54 (web189, 190, 191, 192) is down
Resolved Mar 01 at 02:20pm GMT
Cluster 54 (web189, 190, 191, 192) recovered.
1 previous update