All services are online

Last updated on Apr 1, 2026 at 6:41pm UTC

Web Application Firewall upgrades being tested

We are currently testing upgrades to our Web Application Firewall (WAF) across our shared hosting clusters. This is a free platform upgrade designed to improve security and protection for hosted websites and combat the AI bot onslaught being seen globally.

During this testing phase, some sites may occasionally experience 403 errors or issues accessing websites or databases.

If you encounter any unexpected access problems, please contact our support team and they will be happy to investigate and advise.

Heart Internet - DNS

Operational

Heart Internet - Services

Operational

Heart Internet - Shared Hosting Servers

Operational

Heart Internet - Shared Mail

Operational

Heart Internet - FTP

Operational

Heart Internet - Windows Services

Operational

Cluster 10 (web32, 33, 34, 35, 36)

Operational

Cluster 11 (web37, 38, 39, 40, 41)

Operational

Cluster 12 (web42, 43, 44, 45, 46)

Operational

Cluster 13 (web47, 48, 49, 50)

Operational

Cluster 14 (web53, 53, 54, 55)

Operational

Cluster 15 (web160, 161, 162, 163)

Operational

Cluster 16 (web165, 166, 167, 168)

Operational

Cluster 17 (web170, 171, 172, 173)

Operational

Cluster 18 (web175, 176, 177, 178)

Operational

Cluster 19 (web180, 181, 182, 183)

Operational

Cluster 20 (web224, 225, 226, 227)

Operational

Cluster 21 (web229, 230, 231, 232, 233)

Operational

Cluster 22 (web234, 235, 236, 237)

Operational

Cluster 23 (web244, 245, 246, 247, 248)

Operational

Cluster 24 (web100, 101, 102, 103)

Operational

Cluster 25 (web105, 106, 107, 108)

Operational

Cluster 26 (web110, 111, 112, 113)

Operational

Cluster 27 (web115, 116, 117, 118)

Operational

Cluster 28 (web120, 121, 122, 123)

Operational

Cluster 29 (web125, 126, 127, 128)

Operational

Cluster 30 (web130, 131, 132, 133)

Operational

Cluster 31 (web135, 136, 137, 138)

Operational

Cluster 33 (web140, 141, 142)

Operational

Cluster 34 (web145, 146, 147, 148)

Operational

Cluster 35 (web150, 151, 152)

Operational

Cluster 36 (web155, 156, 157)

Operational

Cluster 38 (web75, 76, 77, 78)

Operational

Cluster 39 (web80, 81, 82, 83)

Operational

Cluster 40 (web85, 86, 87, 88)

Operational

Cluster 41 (web90, 91, 92, 93)

Operational

Cluster 42 (web95, 96, 97, 98)

Operational

Cluster 43 (web239, 240, 241, 242)

Operational

Cluster 44 (web1, 2, 3, 4)

Operational

Cluster 45 (web6, 7, 8, 9)

Operational

Cluster 46 (web11, 12, 13, 14)

Operational

Cluster 47 (web16, 17, 18, 19)

Operational

Cluster 48 (web21, 22, 23, 24)

Operational

Cluster 49 (web26, 27, 28, 29)

Operational

Cluster 50 (web57, 58, 59, 60)

Operational

Cluster 51 (web62, 63, 64, 65)

Operational

Cluster 52 (web67, 68, 69, 70)

Operational

Cluster 53 (web71, 72, 73, 74)

Operational

Cluster 54 (web189, 190, 191, 192)

Operational

Cluster 55 (web193, 194, 195, 196)

Operational

Cluster 56 (web197, 198, 199, 200)

Operational

Cluster 57 (web249, 250, 251, 252)

Operational

Cluster 58 (web298, 299, 300, 301)

Operational

Cluster 59 (web302, 303, 304, 305)

Operational

Cluster 60 (web306, 307, 308, 309)

Operational

Shared cPanel - Server 1

Operational

Shared cPanel - Server 2

Operational

Shared cPanel - Server 3

Operational

Shared cPanel - Server 4

Operational

Shared cPanel - Server 5

Operational

Previous incidents

Mar 30, 2026

Cluster 35 (web150, 151, 152) and Shared cPanel - Server 3 are down

Downtime

Resolved Mar 30, 2026 at 5:51am UTC

Cluster 35 (web150, 151, 152) recovered.

3 previous updates

Mar 29, 2026

Shared cPanel - Server 3 is down

Downtime

Resolved Mar 29, 2026 at 3:05pm UTC

Shared cPanel - Server 3 recovered.

1 previous update

Mar 28, 2026

Cluster 25 (web105, 106, 107, 108) is down

Downtime

Resolved Mar 28, 2026 at 8:29am UTC

Cluster 25 (web105, 106, 107, 108) recovered.

1 previous update

Mar 27, 2026

Cluster 13 (web47, 48, 49, 50) and Shared cPanel - Server 3 are down

Downtime

Resolved Mar 27, 2026 at 6:04pm UTC

Cluster 13 (web47, 48, 49, 50) recovered.

5 previous updates

Mar 26, 2026

Cluster 13 (web47, 48, 49, 50) is down

Downtime

Resolved Mar 26, 2026 at 7:04pm UTC

Cluster 13 (web47, 48, 49, 50) recovered.

5 previous updates

Previous updates