Delay in ticket response times
Investigating - Due to unprecedented numbers of contacts our ticket response times have been heavily impacted, please bear with us, we are doing everything we can to get back to you as soon as possible.
Dec 3, 16:50 GMT
Control Panels Operational
DNS Operational
Webservers Operational
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2021

No incidents reported today.

Jan 16, 2021
VPS - kvmhost175
Resolved - The recovery on this host and associated VPS's has completed now. If your noticing issues with your server, or it is not online then please refer to the ticket we have raised in your account, or open a new ticket with us and we'd be happy to help.
Jan 16, 00:16 GMT
Monitoring - Those customers affected by this incident have now been contacted via a support ticket.

This incident will remain open until we completed the steps to restore connectivity.
Jan 15, 15:22 GMT
Update - We are continuing to investigate this issue.
Jan 15, 08:17 GMT
Investigating - We're aware of an issue with VPS hosted on "kvmhost175". We're working on it. Thanks for your patience.
Jan 15, 07:09 GMT
Jan 15, 2021
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Managed WordPress
Resolved - This incident has been resolved.
Jan 12, 11:35 GMT
Investigating - We are aware that Managed WordPress customers may experience issues accessing their control panels at the moment. Our teams are working to resolve the issue as soon as possible.
Jan 12, 10:45 GMT
Jan 11, 2021
Managed VPS reboots
Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 20:00 GMT
Scheduled - In order to apply security updates we will be rebooting all managed vps starting at 20:00 on the 11/01/21.

Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.
Dec 10, 17:09 GMT
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

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