Update - We are continuing to work on a fix for this issue.
Nov 29, 2022 - 12:11 GMT
Identified - Progress is being made and payments taken however there may be a small delay with invoices being marked as paid.
Nov 29, 2022 - 12:11 GMT
Update - We are continuing to investigate this issue.
Nov 03, 2022 - 11:47 GMT
Investigating - We are currently experiencing issues taking Direct Debit payments as we carry out essential work on our payment system.

Please pay attention and ensure your contacts are up to date, as we will email you in case you are affected by this issue. You can also manually renew at any time by accessing your Client Area and via using a credit or debit card.

If you have recently renewed your package via Direct Debit, please check your Client Area to ensure your package has renewed successfully.
Please accept our apologies. We will keep you updated on the situation and if further actions are needed.

Nov 02, 2022 - 16:45 GMT
Control Panels Operational
DNS Operational
Webservers Operational
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Completed - The scheduled maintenance has been completed.
Mar 23, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 GMT
Scheduled - In order to apply security updates we will be rebooting all managed vps starting at 20:00.

Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.

Mar 20, 14:14 GMT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Resolved - This incident has been resolved.
Mar 18, 14:54 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 11:25 GMT
Update - We are continuing to investigate this issue.
Mar 18, 08:46 GMT
Investigating - VPS 'kvmhosts' down - We're currently aware that these kvmhosts

kvmhost91
kvmhost92
kvmhost96
kvmhost98
kvmhost99
kvmhost110
kvmhost248
kvmhost266
kvmhost358
kvmhost368
ssd86
ssd361
mvps374
mvps387

are down. All other kvmhosts for VPS and Hybrid Servers are online. However, if your VPS or Hybrid Server is down and is not on the host machines mentioned here, please contact support.

Mar 18, 08:46 GMT