Investigating - Due to unprecedented numbers of contacts our ticket response times have been heavily impacted, please bear with us, we are doing everything we can to get back to you as soon as possible.
Dec 3, 16:50 GMT
Resolved -
The recovery on this host and associated VPS's has completed now. If your noticing issues with your server, or it is not online then please refer to the ticket we have raised in your account, or open a new ticket with us and we'd be happy to help.
Jan 16, 00:16 GMT
Monitoring -
Those customers affected by this incident have now been contacted via a support ticket.
This incident will remain open until we completed the steps to restore connectivity.
Jan 15, 15:22 GMT
Update -
We are continuing to investigate this issue.
Jan 15, 08:17 GMT
Investigating -
We're aware of an issue with VPS hosted on "kvmhost175". We're working on it. Thanks for your patience.
Jan 15, 07:09 GMT
Resolved -
This incident has been resolved.
Jan 12, 11:35 GMT
Investigating -
We are aware that Managed WordPress customers may experience issues accessing their control panels at the moment. Our teams are working to resolve the issue as soon as possible.
Jan 12, 10:45 GMT