Customers with a .EU domain with us may receive an email from the .eu registry (EUrid) about a transfer to Heart Internet. This email is legitimate and is a consequence of the domains being moved from the previous owners EUrid account to our own. No action is required, your domain remains safe and secure.
SSD390, SSD393 & KVMHOST344
Maintenance Feb 13 at 07:00am GMT
Friday, 13 February | 07:00 AM – 08:00 AM (UK time)
Impact: All VPS instances on SSD390 & SSD393 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.
Monday, 16 February | 02:00 AM – 10:00 AM (UK time)
Impact: VPSs on SSD390, SSD393 & KVMHOST344 will be migrated to new hardware. Each VPS may experience brief downtime during migration.
Benefit: Faster performance, improved stability, and smoother experience
Cluster 26 (web110, 111, 112, 113) is down
Resolved Feb 13 at 06:09pm GMT
Cluster 26 (web110, 111, 112, 113) recovered.
1 previous update
Scheduled Maintenance – KVMHOST315, KVMHOST344 & KVMHOST370
Resolved Feb 12 at 02:00am GMT
Thursday, 12 February | 02:00 AM – 04:00 AM (UK time)
Impact: All VPS instances on KVMHOST315, KVMHOST344 & KVMHOST370 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.
Friday, 13 February | 02:00 AM – 10:00 AM (UK time)
Impact: VPSs on KVMHOST315 & KVMHOST370 will be migrated to new hardware. Each VPS may experience brief downtime during the migration.
Benefit: Faster performance, improved stability, and smoother experience
Scheduled Maintenance – KVMHOST281, KVMHOST352 & SSD185
Resolved Feb 11 at 02:00am GMT
Wednesday, 11 February | 02:00 AM – 04:00 AM (UK time)
Impact: All VPS instances on KVMHOST281, KVMHOST352 & SSD185 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.
Thursday, 12 February | 02:00 AM – 10:00 AM (UK time)
Impact: VPSs on KVMHOST281, KVMHOST352 & SSD185 will be migrated to new hardware. Each VPS may experience brief downtime during the migration.
Benefit: Faster performance, improved stability, and smoother experience
Scheduled Maintenance – SSD116, SSD117 & KVMHOST276
Resolved Feb 10 at 06:00am GMT
Tuesday, 10 February | 02:00 AM – 04:00 AM (UK time)
Impact: All VPS instances on SSD116, SSD117 & KVMHOST276 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.
Wednesday, 11 February | 02:00 AM – 10:00 AM (UK time)
Impact: VPSs on SSD116, SSD117 & KVMHOST276 will be migrated to new hardware. Each VPS may experience brief downtime during the migration.
Benefit: Faster performance, improved stability, and smoother experience
Scheduled Maintenance – KVMHOST195 & KVMHOST212
Resolved Feb 10 at 02:00am GMT
Tuesday, 10 February | 02:00 AM – 10:00 AM (UK time)
Impact: Remaining VPSs on KVMHOST195 & KVMHOST212 will be migrated to new hardware. Each VPS may experience brief downtime during migration.
Benefit: Faster performance, improved stability, and smoother experience
Scheduled Maintenance – KVMHOST195, KVMHOST212 & SSD186
Resolved Feb 05 at 02:00am GMT
Thursday, 5 February | 02:00 AM – 04:00 AM (UK time)
Impact: All VPS instances on KVMHOST195, KVMHOST212 & SSD186 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.
Monday, 9 February | 02:00 AM – 10:00 AM (UK time)
Impact: VPSs on KVMHOST195, KVMHOST212 & SSD186 will be migrated to new hardware. Each VPS may experience brief downtime during the migration.
Benefit: Faster performance, improved stability, and smoother experience