Identified - On November 30th, some customer email accounts mistakenly received emails meant for others. In rare cases, some customers were able to view unrelated emails and folders. In addition, some emails may have been unintentionally deleted or lost.
We have corrected the technical issue that caused this situation. If, however, you can access your mailbox using our webmail service, but your IMAP mail client isn't connecting correctly to your mailbox, you will need to re-add, you can follow these instructions: https://www.heartinternet.uk/support/article/how-do-i-set-up-a-mailbox-using-imap-on-my-device-or-mail-client.html
We apologise for any inconvenience this may have caused.
Dec 01, 2023 - 17:55 GMT
We have corrected the technical issue that caused this situation. If, however, you can access your mailbox using our webmail service, but your IMAP mail client isn't connecting correctly to your mailbox, you will need to re-add, you can follow these instructions: https://www.heartinternet.uk/support/article/how-do-i-set-up-a-mailbox-using-imap-on-my-device-or-mail-client.html
We apologise for any inconvenience this may have caused.
Dec 01, 2023 - 17:55 GMT
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Dec 12, 2023 20:00-22:00 GMT
In order to apply security updates we will be rebooting all managed vps starting at 20:00.
Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.
Posted on Dec 06, 2023 - 12:29 GMT
Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.
Posted on Dec 06, 2023 - 12:29 GMT