Investigating - We are pleased to announce the acquisition of Heart Internet by Your.Online B.V. (“https://Your.Online”), a significant development that heralds a new chapter for all of us, especially for all our loyal customers.

Our pledge to Heart Internet's customers
The entire team at Heart Internet is dedicated to building and strengthening the trust that has been the cornerstone of Heart Internet's relationship with its customer base. As we turn this new page, we want to assure you that your satisfaction and trust are our top priorities. Expect more responsive, helpful, and efficient service whenever you need us. Our collective efforts will be channelled towards ensuring an independent and thriving future for Heart Internet. Therefore, you'll hear from us more often, whether it's updates on improvements, new features, or simply checking in to ensure you're delighted with our service.

What does this mean for you?
To reflect the change in ownership of Heart Internet, updates were recently made to the Terms of Service (see changes to company number, address and VAT number) . The updated Terms of Service can be viewed under this link: https://www.heartinternet.uk/terms. The new Terms of Service became effective on 28 March 2024. By continuing to use Heart Internet services, you're agreeing to our updated Terms of Service. Therefore, if you have any questions on the updated Terms of Service, our customer service team will be happy to help you - you can get in touch via ticket.

Conclusion: a bright future together
We are not just excited about what the future holds for Heart Internet, we are committed to making this future a reality. We are all excited about this new chapter and are confident that together, we will unlock new opportunities and continue to serve our valued customers with excellence. Welcome to the new Heart Internet, where the heart of internet and hosting beats stronger than ever.
Kind regards,
Craig Cotter
Managing Director, Heart Internet

Apr 08, 2024 - 20:34 BST
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Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

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Jul 19, 2024

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Jul 18, 2024

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Jul 17, 2024

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Jul 16, 2024

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Jul 14, 2024

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Jul 12, 2024

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Jul 11, 2024

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Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 21:13 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 BST
Scheduled - VPS will be powered down during the maintenance window in order to apply updates to the following hosts:

kvmhost276 ssd86 ssd116 ssd117 ssd185 ssd186 ssd242 ssd243 ssd272 ssd282 ssd283 ssd284 ssd318 ssd319 ssd325 ssd326 ssd327 ssd328 ssd334 ssd335 ssd336 ssd337 ssd346 ssd347 ssd361 ssd362 ssd372 ssd388 ssd389 ssd390

Jul 3, 15:51 BST
Jul 9, 2024

No incidents reported.

Jul 8, 2024

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Jul 7, 2024

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