In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 09:00 BST
Scheduled - As part of our continued effort to provide stable and faster hosting to customers, commencing on the 3rd August we will be rolling out upgrades to our shared Windows hosting infrastructure.
The upgrades will consist of moving server to a new clustered Windows Server 2019 setup. With it we will be rolling out the latest version of the dotnet core framework to all servers.
Backwards compatibility will be a key focus. Where possible we will take all steps to ensure websites will continue to work on the new servers.
Customers will not need to update DNS or perform any other action for the migration.
Existing database connector versions, PHP versions and ASP.NET versions will remain the same to ensure backwards compatibility.

Please note that some older applications may experience dependency failures due to changes in the Microsoft Kernel. Please consult your application developer to ensure that custom built libraries are updated accordingly.
We will endeavour to provide support for any compatibility issues where possible.
Control Panels Operational
DNS Operational
Webservers Under Maintenance
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

Unresolved incident: Windows Shared Hosting Upgrades.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 21:00 BST
Scheduled - We will be performing maintenance on the MySQL servers for Heart Internet shared hosting.

During this maintenance there may be brief interruptions to sites on the following webservers:

web11
web12
web13
web14
web75
web76
web77
web78

We expect the work to take no longer than 2 hours to complete.
Jul 23, 11:09 BST
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.