Identified - Due to unprecedented number of contacts, you may experience delays in our responses to your support requests. Our teams are working hard to ensure we respond to every request.
We apologise for any inconvenience caused during this time.
Jan 19, 10:19 GMT
Completed -
The scheduled maintenance has been completed.
Mar 4, 21:10 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 GMT
Scheduled -
We will be performing essential maintenance on the following Hybrid KVMHosts. In rare circumstances virtual machines may be powered down briefly as part of the work.
Resolved -
This incident has been resolved.
Mar 1, 01:54 GMT
Investigating -
We're aware of an issue with Windows shared hosting webserver "web216". We're working on it. Thanks for your patience.
Mar 1, 01:07 GMT
Resolved -
This incident has been resolved.
Feb 22, 12:37 GMT
Monitoring -
We are no longer seeing issues with logging in and are monitoring the situation.
Feb 22, 11:54 GMT
Investigating -
We are currently seeing some issues logging into the control panels for cPanel hosting and SSL certificates and are investigating.
Feb 22, 09:57 GMT
Completed -
The scheduled maintenance has been completed.
Feb 21, 11:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 20:00 GMT
Scheduled -
We will be under going some essential maintenance on the VPS hypervisors kvmhost75 and kvmhost20. While this work is carried out you will experience some downtime. All VPS servers on these two hypervisors will be powered down before the work and power back up after the work is completed.
If you have any queries, please don't hesitate to contact the Heart Internet support team
Feb 4, 12:39 GMT