Last updated on Apr 28, 2026 at 10:51am UTC
We are currently testing upgrades to our Web Application Firewall (WAF) across our shared hosting clusters. This is a free platform upgrade designed to improve security and protection for hosted websites and combat the AI bot onslaught being seen globally.
During this testing phase, some sites may occasionally experience 403 errors or issues accessing websites or databases.
If you encounter any unexpected access problems, please contact our support team and they will be happy to investigate and advise.
Email Connectivity
Created Apr 28, 2026 at 10:47am UTC
Our platform team is currently investigating an issue caused by a spike in traffic to one of our mail servers. This may result in slower connections when accessing email via apps/clients or webmail.
DDoS protection measures have been activated, and our SRE team is actively working to mitigate the impact while systems adjust to the increased traffic.
We apologise for any inconvenience and will provide further updates as they become available.
KVMHOST92, KVMHOST99, KVMHOST108, KVMHOST111 & KVMHOST140
Resolved Apr 28, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Email Connectivity
Resolved Apr 27, 2026 at 12:06pm UTC
Update - The issue has now been resolved, and everything should be back to normal. We wiill continue to monitor things from our side.
The incident was caused by a sudden spike in traffic to the server, which triggered our DDoS protection and traffic filtering systems.
1 previous update
KVMHOST73 , KVMHOST97 & KVMHOST343
Resolved Apr 27, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Cluster 56 (web197, 198, 199, 200) is down
Resolved Apr 23, 2026 at 11:45pm UTC
Cluster 56 (web197, 198, 199, 200) recovered.
1 previous update
Shared cPanel - Server 3 is down
Resolved Apr 22, 2026 at 12:35pm UTC
Shared cPanel - Server 3 recovered.
1 previous update