Heart Internet Status

All Systems Operational

Control Panels Operational

DNS Operational

Webservers Operational

Mailservers Operational

Premium Hosting Operational

VPS & Hybrid Servers Operational

Dedicated Servers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Managed VPS Reboots Jan 27, 20:00-22:00 GMT

In order to apply security updates we will be rebooting all managed vps starting at 20:00 on the 27/01/22.

Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.
Posted on Jan 25, 08:38 GMT

Past Incidents

Jan 27, 2022

No incidents reported today.

Jan 26, 2022

Outitgoes.com webmail login issues

Resolved - This incident has been resolved.
Jan 26, 18:28 GMT

Investigating - We are seeing some reports of errors logging into webmail at outitgoes.com and are currently investigating. Connections from other email clients appear unaffected.
Jan 26, 17:27 GMT

Jan 25, 2022

MSSQL Server Maintenance

Completed - The scheduled maintenance has been completed.
Jan 25, 23:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 21:00 GMT

Scheduled - Tonight at 9pm we will be performing maintenance on the MSSQL platform, this will include both windows updates and updating the load balancers.
MSSQL will be unavailable for up to two hours, we shall endeavour to keep this to a minimum.
Jan 25, 08:37 GMT

Jan 24, 2022

Shared webserver connectivity

Resolved - This incident has been resolved.
Jan 24, 12:28 GMT

Investigating - We're aware of an issue affecting several webservers on our shared hosting platform. We are continuing to work on this. Please bear with us and thank you for your patience.
Jan 24, 10:51 GMT

Shared webserver connectivity

Resolved - This incident has been resolved.
Jan 24, 09:16 GMT

Investigating - We're aware of an issue affecting several webservers on our shared hosting platform. We're working on it. Thank you for your patience.
Jan 24, 02:52 GMT

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

Shared webserver connectivity

Resolved - This incident has been resolved.
Jan 20, 13:23 GMT

Identified - The issue has been identified and a fix is being implemented.
Jan 20, 12:53 GMT

Investigating - We're aware of an issue affecting several webservers on our shared hosting platform. We're working on it. Thank you for your patience.
Jan 20, 12:41 GMT

Shared Hosting Webservers

Resolved - This incident has been resolved.
Jan 20, 07:49 GMT

Investigating - We're aware of an issue with several webservers on our shared hosting platform. We're working on it. Thank you for your patience.
Jan 20, 07:06 GMT

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

ssd371 Server Maintenance

Completed - The scheduled maintenance has been completed.
Jan 14, 21:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 GMT

Scheduled - We are completing some hardware maintenance on this host. During this work ssd VPS products assigned to this host will be unavailable. We expect the work to take now longer than an hour from start. Any questions feel free to reach out to support
Jan 13, 12:34 GMT

Jan 13, 2022

No incidents reported.