Last updated on Mar 27, 2026 at 07:07pm UTC
We are currently testing upgrades to our Web Application Firewall (WAF) across our shared hosting clusters. This is a free platform upgrade designed to improve security and protection for hosted websites and combat the AI bot onslaught being seen globally.
During this testing phase, some sites may occasionally experience 403 errors or issues accessing websites or databases.
If you encounter any unexpected access problems, please contact our support team and they will be happy to investigate and advise.
Cluster 13 (web47, 48, 49, 50) and Shared cPanel - Server 3 are down
Resolved Mar 27, 2026 at 06:04pm UTC
Cluster 13 (web47, 48, 49, 50) recovered.
5 previous updates
Cluster 13 (web47, 48, 49, 50) is down
Resolved Mar 26, 2026 at 07:04pm UTC
Cluster 13 (web47, 48, 49, 50) recovered.
5 previous updates
Webmail (Roundcube) – Thursday 26th, 03:00 – 08:00 AM GMT
Resolved Mar 25, 2026 at 03:00am UTC
We will be performing scheduled maintenance on our Webmail (Roundcube) system as part of a planned upgrade.
Maintenance Window:
Thursday, March 26th, 03:00 – 08:00 AM GMT
Purpose:
This upgrade is part of our ongoing efforts to improve the stability, security, and performance of our email services.
Impact:
Roundcube Webmail will be unavailable during the maintenance window.
Incoming and outgoing emails will not be affected — mail flow will continue as normal.
Access to Webmail will be resto...
Cluster 23 (web244, 245, 246, 247, 248), Cluster 25 (web105, 106, 107, 108), ...
Resolved Mar 23, 2026 at 11:23am UTC
Cluster 51 (web62, 63, 64, 65) recovered.
9 previous updates
Connectivity
Resolved Mar 23, 2026 at 11:08am UTC
We are aware of some connectivity issues across a small number of servers our SRE team are working on this as a top priority, we will update again once further information is available.
Update 11.13 - the issue has now been resolved and services are returning to normal.