Heart Internet Status

All Systems Operational

Control Panels Operational

DNS Operational

Webservers Operational

Mailservers Operational

Premium Hosting Operational

VPS & Hybrid Servers Operational

Dedicated Servers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Managed VPS reboots Sep 29, 20:00-22:00 BST

In order to apply security updates we will be rebooting all managed vps starting at 20:00 on the 29/09/21.

Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.
Posted on Sep 7, 10:44 BST

Past Incidents

Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Cluster 47 - web16, web 17, web18, web19 - Intermittent server peformance

Resolved - This incident has been resolved.
Sep 15, 16:24 BST

Update - We are currently seeing abnormal behaviour on these servers specified, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
Sep 15, 15:11 BST

Identified - The issue has been identified and a fix is being implemented.
Sep 15, 15:10 BST

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

web16-19 degraded performance

Resolved - This incident has been resolved.
Sep 10, 19:52 BST

Identified - We're aware of an issue affecting sites hosted on the above servers. This is being investigated, additional information will be provided when available.

We apologise for any inconvenience caused.
Sep 10, 08:15 BST

web16-19 degraded performance

Resolved - This incident has been resolved.
Sep 10, 08:07 BST

Update - We are continuing to investigate this issue.
Sep 9, 23:40 BST

Update - We are continuing to investigate this issue.
Sep 9, 22:15 BST

Update - We are continuing to investigate this issue.
Sep 9, 20:59 BST

Investigating - We're aware of an issue affecting sites hosted on the above servers. This is being investigated, additional information will be provided when available.

We apologise for any inconvenience caused.
Sep 9, 20:59 BST

Sep 9, 2021

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.