Get email notifications whenever Heart Internet creates, updates or resolves an incident.
Get text message notifications whenever Heart Internet creates or resolves an incident.
Get webhook notifications whenever Heart Internet creates an incident, updates an incident, resolves an incident or changes a component status.
All Systems Operational
Control Panels
Operational
DNS
Operational
Webservers
Operational
Mailservers
Operational
Premium Hosting
Operational
VPS & Hybrid Servers
Operational
Dedicated Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2021
No incidents reported today.
Nov 30, 2021
Resolved -
This incident has been resolved.
Nov 30, 09:17 GMT
Nov 30, 09:17 GMT
Investigating -
We're aware of an issue with the shared hosting webservers web62, web63, web64, and web65. We're working on it. Thank you for your patience.
Nov 30, 07:15 GMT
Nov 30, 07:15 GMT
Nov 29, 2021
Resolved -
This incident has been resolved.
Nov 29, 05:23 GMT
Nov 29, 05:23 GMT
Investigating -
We're aware of an issue with the shared hosting webservers web11, web12, web13 and web14. We're working on it. Thank you for your patience.
Nov 29, 04:55 GMT
Nov 29, 04:55 GMT
Nov 28, 2021
No incidents reported.
Nov 27, 2021
Resolved -
This incident has been resolved
Nov 27, 14:58 GMT
Nov 27, 14:58 GMT
Investigating -
We are aware that some customers will be seeing degraded website performance on web servers in clusters 43 and 50 (web26, web27, web28, web29, web197, web198, web199, web200).
This may see slower than normal loading times, or errors for some websites.
Our teams are investigating this.
Nov 27, 14:50 GMT
This may see slower than normal loading times, or errors for some websites.
Our teams are investigating this.
Nov 27, 14:50 GMT
Resolved -
This incident has been resolved.
Nov 27, 07:55 GMT
Nov 27, 07:55 GMT
Investigating -
We're aware of an issue affecting sites hosted on the above servers. This is being investigated, additional information will be provided when available.
We apologise for any inconvenience caused.
Nov 27, 07:32 GMT
We apologise for any inconvenience caused.
Nov 27, 07:32 GMT
Nov 26, 2021
No incidents reported.
Nov 25, 2021
Resolved -
This incident has been resolved.
Nov 25, 14:01 GMT
Nov 25, 14:01 GMT
Investigating -
We are aware that some customers will be seeing degraded website performance on web servers in clusters 43 and 50 (web57, web58, web59, web60, web239, web240, web241, web242).
This may see slower than normal loading times, or errors for some websites.
Our teams are investigating this.
Nov 25, 13:04 GMT
This may see slower than normal loading times, or errors for some websites.
Our teams are investigating this.
Nov 25, 13:04 GMT
Nov 24, 2021
Completed -
The scheduled maintenance has been completed.
Nov 24, 19:07 GMT
Nov 24, 19:07 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 17:00 GMT
Nov 24, 17:00 GMT
Scheduled -
System updates will be performed during this maintenance window.
Nov 24, 15:56 GMT
Nov 24, 15:56 GMT
Resolved -
This incident has been resolved.
Nov 24, 01:28 GMT
Nov 24, 01:28 GMT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 23, 19:04 GMT
Nov 23, 19:04 GMT
Investigating -
We are currently seeing abnormal behaviour on these servers specified, we are investigating and hope to get this working as soon as possible.
We apologise for any inconvenience caused.
Nov 23, 18:51 GMT
We apologise for any inconvenience caused.
Nov 23, 18:51 GMT
Nov 23, 2021
Completed -
The scheduled maintenance has been completed.
Nov 23, 22:30 GMT
Nov 23, 22:30 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:01 GMT
Nov 23, 21:01 GMT
Scheduled -
We will be failing over SQL clusters tonight, we expect MSSQL to be down for approximately 1 hour while it fails over. We shall endeavour to keep downtime to a minimum.
This is required to ensure that the systems are fully patched.
Nov 23, 14:27 GMT
This is required to ensure that the systems are fully patched.
Nov 23, 14:27 GMT
Nov 22, 2021
Completed -
The scheduled maintenance has been completed.
Nov 22, 09:51 GMT
Nov 22, 09:51 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 12:30 GMT
Nov 19, 12:30 GMT
Scheduled -
System updates will be performed during this maintenance window.
Nov 19, 11:19 GMT
Nov 19, 11:19 GMT
Nov 21, 2021
No incidents reported.
Nov 20, 2021
No incidents reported.
Nov 19, 2021
Completed -
The scheduled maintenance has been completed.
Nov 19, 10:39 GMT
Nov 19, 10:39 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 16:00 GMT
Nov 18, 16:00 GMT
Scheduled -
System updates will be performed during this maintenance window.
Nov 18, 15:21 GMT
Nov 18, 15:21 GMT
Nov 18, 2021
Completed -
The scheduled maintenance has been completed.
Nov 18, 15:05 GMT
Nov 18, 15:05 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 12:00 GMT
Nov 17, 12:00 GMT
Scheduled -
System updates will be performed during this maintenance window.
Nov 17, 11:04 GMT
Nov 17, 11:04 GMT
Nov 17, 2021
Resolved -
This incident has been resolved.
Nov 17, 00:33 GMT
Nov 17, 00:33 GMT
Investigating -
We are currently seeing abnormal behaviour on our shared hosting, resulting in time-out events. We are investigating and hope to get this working as soon as possible.
We apologise for any inconvenience caused.
Nov 16, 23:26 GMT
We apologise for any inconvenience caused.
Nov 16, 23:26 GMT
©2021 Heart Internet Ltd. All rights reserved.