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Last updated on Mar 03 at 09:30pm GMT

Phishing is on the rise

Phishing and impersonation scams are rising across the internet, AI is making them harder to spot. Be wary of emails asking you to 'verify' details, make payments, or share codes. Check sender details carefully before clicking any links, and If in doubt, go directly to your account from our website.

For extra protection, please enable two-factor authentication (2FA) on your account. It only takes a minute and makes your account significantly safer.

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Heart Internet - DNS

Operational

Heart Internet - Services

Operational

Heart Internet - Shared Hosting Servers

Operational

Heart Internet - Shared Mail

Operational

Heart Internet - FTP

Operational

Heart Internet - Windows Services

Operational

Cluster 10 (web32, 33, 34, 35, 36)

Operational

Cluster 11 (web37, 38, 39, 40, 41)

Operational

Cluster 12 (web42, 43, 44, 45, 46)

Operational

Cluster 13 (web47, 48, 49, 50)

Operational

Cluster 14 (web53, 53, 54, 55)

Operational

Cluster 15 (web160, 161, 162, 163)

Operational

Cluster 16 (web165, 166, 167, 168)

Operational

Cluster 17 (web170, 171, 172, 173)

Operational

Cluster 18 (web175, 176, 177, 178)

Operational

Cluster 19 (web180, 181, 182, 183)

Operational

Cluster 20 (web224, 225, 226, 227)

Operational

Cluster 21 (web229, 230, 231, 232, 233)

Operational

Cluster 22 (web234, 235, 236, 237)

Operational

Cluster 23 (web244, 245, 246, 247, 248)

Operational

Cluster 24 (web100, 101, 102, 103)

Operational

Cluster 25 (web105, 106, 107, 108)

Operational

Cluster 26 (web110, 111, 112, 113)

Operational

Cluster 27 (web115, 116, 117, 118)

Operational

Cluster 28 (web120, 121, 122, 123)

Operational

Cluster 29 (web125, 126, 127, 128)

Operational

Cluster 30 (web130, 131, 132, 133)

Operational

Cluster 31 (web135, 136, 137, 138)

Operational

Cluster 33 (web140, 141, 142)

Operational

Cluster 34 (web145, 146, 147, 148)

Operational

Cluster 35 (web150, 151, 152)

Operational

Cluster 36 (web155, 156, 157)

Operational

Cluster 38 (web75, 76, 77, 78)

Operational

Cluster 39 (web80, 81, 82, 83)

Operational

Cluster 40 (web85, 86, 87, 88)

Operational

Cluster 41 (web90, 91, 92, 93)

Operational

Cluster 42 (web95, 96, 97, 98)

Operational

Cluster 43 (web239, 240, 241, 242)

Operational

Cluster 44 (web1, 2, 3, 4)

Operational

Cluster 45 (web6, 7, 8, 9)

Operational

Cluster 46 (web11, 12, 13, 14)

Operational

Cluster 47 (web16, 17, 18, 19)

Operational

Cluster 48 (web21, 22, 23, 24)

Operational

Cluster 49 (web26, 27, 28, 29)

Operational

Cluster 50 (web57, 58, 59, 60)

Operational

Cluster 51 (web62, 63, 64, 65)

Operational

Cluster 52 (web67, 68, 69, 70)

Operational

Cluster 53 (web71, 72, 73, 74)

Operational

Cluster 54 (web189, 190, 191, 192)

Operational

Cluster 55 (web193, 194, 195, 196)

Operational

Cluster 56 (web197, 198, 199, 200)

Operational

Cluster 57 (web249, 250, 251, 252)

Operational

Cluster 58 (web298, 299, 300, 301)

Operational

Cluster 59 (web302, 303, 304, 305)

Operational

Cluster 60 (web306, 307, 308, 309)

Operational

Shared cPanel - Server 1

Operational

Shared cPanel - Server 2

Operational

Shared cPanel - Server 3

Operational

Shared cPanel - Server 4

Operational

Shared cPanel - Server 5

Operational

Previous incidents

Mar 03, 2026

Cluster 26 (web110, 111, 112, 113) is down

Downtime

Resolved Mar 03 at 01:09pm GMT

Cluster 26 (web110, 111, 112, 113) recovered.

1 previous update

Scheduled Maintenance – SSD396, KVMHOST345 & KVMHOST359

Maintenance

Resolved Mar 03 at 02:00am GMT

Tuesday, 3 March | 02:00 AM – 10:00 AM (UK time)
Impact: SSD396, KVMHOST345 & KVMHOST359 will be migrated to new hardware. Each VPS may experience brief downtime during the migration process.
Benefit: Faster performance, improved stability, and smoother experience

Mar 02, 2026

Cluster 26 (web110, 111, 112, 113) is down

Downtime

Resolved Mar 02 at 07:29am GMT

Cluster 26 (web110, 111, 112, 113) recovered.

1 previous update

Feb 27, 2026

Scheduled Maintenance – KVMHOST57, KVMHOST166, KVMHOST178, KVMHOST267 & KVMHO...

Maintenance

Resolved Feb 26 at 12:30am GMT

Thursday, 26 February | 12:30 AM – 03:30 AM (UK time)
Impact: All VPS instances on KVMHOST57, KVMHOST166, KVMHOST178, KVMHOST267 & KVMHOST355 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.

Friday, 27 February | 02:00 AM – 10:00 AM (UK time)
Impact: KVMHOST57, KVMHOST166, KVMHOST178, KVMHOST267 & KVMHOST355 will be migrated to new hardware. Each VPS may experience brief downtime during the migration process.
Benefit: Faster performance, improve...

Feb 26, 2026

Scheduled Maintenance – KVMHOST96, KVMHOST221, KVMHOST285, KVMHOST316 & KVMHO...

Maintenance

Resolved Feb 25 at 12:30am GMT

Wednesday, 25 February | 12:30 AM – 03:30 AM (UK time)
Impact: All VPS instances on KVMHOST96, KVMHOST221, KVMHOST285, KVMHOST316 & KVMHOST353 will be offline while the host undergoes maintenance to prepare for upcoming hardware upgrades.

Thursday, 26 February | 02:00 AM – 10:00 AM (UK time)
Impact: KVMHOST96, KVMHOST221, KVMHOST285, KVMHOST316 & KVMHOST353 will be migrated to new hardware. Each VPS may experience brief downtime during the migration process.
Benefit: Faster performance, imp...

Feb 25, 2026

Scheduled Maintenance – SSD391 & SSD394

Maintenance

Resolved Feb 25 at 02:00am GMT

Wednesday, 25 February | 02:00 AM – 10:00 AM (UK time)
Impact: VPSs on SSD391 and SSD394 will be migrated to new hardware. Each VPS may experience brief downtime during the migration process.
Benefit: Faster performance, improved stability, and smoother experience

Previous updates