All Systems Operational
Control Panels Operational
DNS Operational
Webservers Operational
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020
Resolved - This incident has been resolved.
May 28, 14:52 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 13:15 BST
Investigating - We are currently seeing abnormal behavior on a number of webservers/mailservers, customers are experiencing timeout errors when visiting their websites, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
May 28, 12:42 BST
May 27, 2020
Resolved - This incident has been resolved.
May 27, 18:24 BST
Investigating - We're aware of connectivity issues with a small number of dedicated servers. We're looking into this.
May 27, 17:46 BST
Resolved - This incident has been resolved.
May 27, 04:59 BST
Investigating - We're aware of an issue with shared hosting mail server "mail61". We're working on it. Thanks for your patience.
May 27, 03:40 BST
May 26, 2020

No incidents reported.

May 25, 2020
Resolved - This incident has been resolved.
May 25, 03:38 BST
Investigating - We're aware of an issue with Premium Hosting. We're working on it. Thanks for your patience.
May 25, 01:26 BST
May 24, 2020
Completed - The scheduled maintenance has been completed.
May 24, 22:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 20:45 BST
Scheduled - We are rebooting a few of our Mail servers in order to apply critical updates. Servers will be down while these updates take place, this will cause clients to disconnect and stay disconnected until the servers are back up. The following servers are being rebooted:

mail10
mail36
mail37
mail55
mail71
mail99
mail104
mail109
mail114
mail129
mail134
mail159
May 18, 10:19 BST
May 23, 2020

No incidents reported.

May 22, 2020
Resolved - This incident has been resolved.
May 22, 05:45 BST
Investigating - We're aware of an issue with the mail server "mail61". We're working on it. Thanks for your patience.
May 22, 04:58 BST
May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020
Resolved - This incident has been resolved.
May 17, 14:35 BST
Investigating - Our engineers need to perform emergency maintenance on kvmhost234. This host will be offline for a sort period of time. We apologise for any inconvenience caused.
May 17, 13:10 BST
Resolved - This incident has been resolved.
May 17, 13:06 BST
Identified - ssd347 is now operational, we're continuing to investigate further issues with other hosts.
May 17, 12:11 BST
Investigating - We're aware of issues with connectivity to some of our Virtual Servers, specifically ssd347. Our engineers are investigating.
May 17, 11:41 BST
May 16, 2020

No incidents reported.