Investigating - We are aware of issues on the following web servers: web32, web33, web34, web35. This is currently being investigated.
Sep 27, 2022 - 14:49 BST
Sep 27, 2022 - 14:49 BST
Identified - We have important information to share regarding changes to our customer support service.
From 01/08/2022 Heart Internet will no longer offer telephone support. To continue to support our customers in the best possible way, we will be moving our customer support service to Ticket and Live chat. These changes will allow our customer support team to handle customer requests in a more timely and efficient manner.
Jul 18, 2022 - 10:14 BST
From 01/08/2022 Heart Internet will no longer offer telephone support. To continue to support our customers in the best possible way, we will be moving our customer support service to Ticket and Live chat. These changes will allow our customer support team to handle customer requests in a more timely and efficient manner.
Jul 18, 2022 - 10:14 BST
Control Panels
Operational
DNS
Operational
Webservers
Degraded Performance
Mailservers
Operational
Premium Hosting
Operational
VPS & Hybrid Servers
Operational
Dedicated Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance