Previous incidents
SMTP sending
Resolved Dec 09 at 12:18pm GMT
We are currently experiencing issues with outgoing email. Our team is actively investigating and working on a solution. As a precaution, we have temporarily disabled the sending of emails to prevent further disruption.
Any emails you attempt to send during this period will be queued and delivered once the issue has been resolved.
Thank you for your understanding and patience while we work to restore normal service.
We will keep you updated.
UPDATE - Around 15 minutes after identifying the...
Cluster 33 (web140, 141, 142) is down
Resolved Dec 09 at 09:47am GMT
Cluster 33 (web140, 141, 142) recovered.
1 previous update
Cluster 47 (web16, 17, 18, 19), Cluster 48 (web21, 22, 23, 24), and 1 other s...
Resolved Dec 04 at 05:34am GMT
Cluster 47 (web16, 17, 18, 19) and Cluster 48 (web21, 22, 23, 24) recovered.
6 previous updates
Email Connectivity
Resolved Dec 02 at 10:44am GMT
We are aware of an intermittent issue with email connectivity, our platform team are working on this as a top priority. Further updates will be provided.
***Update - this issue has now been resolved