Previous incidents

August 2025
Aug 31, 2025
1 incident

Cluster 20 (web224, 225, 226, 227), Cluster 27 (web115, 116, 117, 118), and 2...

Downtime

Resolved Aug 31, 2025 at 07:45pm UTC

Cluster 20 (web224, 225, 226, 227) recovered.

4 previous updates

Aug 30, 2025
1 incident

Cluster 26 (web110, 111, 112, 113) and Cluster 52 (web67, 68, 69, 70) are down

Downtime

Resolved Aug 30, 2025 at 04:16pm UTC

Cluster 26 (web110, 111, 112, 113) and Cluster 52 (web67, 68, 69, 70) recovered.

1 previous update

Aug 29, 2025
1 incident

Cluster 10 (web32, 33, 34, 35, 36), Cluster 11 (web37, 38, 39, 40, 41), and 5...

Downtime

Resolved Aug 29, 2025 at 05:03pm UTC

Cluster 10 (web32, 33, 34, 35, 36) recovered.

11 previous updates

Aug 28, 2025
1 incident

Cluster 20 (web224, 225, 226, 227), Cluster 44 (web1, 2, 3, 4), and 1 other s...

Downtime

Resolved Aug 28, 2025 at 08:28pm UTC

Cluster 20 (web224, 225, 226, 227) recovered.

12 previous updates

Aug 26, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41), Cluster 20 (web224, 225, 226, 227), and 5...

Downtime

Resolved Aug 27, 2025 at 08:10pm UTC

Cluster 51 (web62, 63, 64, 65) recovered.

19 previous updates

Aug 21, 2025
1 incident

Cluster 60 (web306, 307, 308, 309) is down

Downtime

Resolved Aug 21, 2025 at 01:16am UTC

Cluster 60 (web306, 307, 308, 309) recovered.

1 previous update

Aug 20, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) and Cluster 26 (web110, 111, 112, 113) are...

Downtime

Resolved Aug 20, 2025 at 07:15pm UTC

Cluster 11 (web37, 38, 39, 40, 41) recovered.

3 previous updates

Aug 19, 2025
1 incident

Cluster 11 (web37, 38, 39, 40, 41) and Cluster 54 (web189, 190, 191, 192) are...

Downtime

Resolved Aug 19, 2025 at 04:10am UTC

Cluster 11 (web37, 38, 39, 40, 41) recovered.

3 previous updates

Aug 13, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Aug 13, 2025 at 03:25pm UTC

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update

Aug 11, 2025
1 incident

Cluster 25 (web105, 106, 107, 108) is down

Downtime

Resolved Aug 11, 2025 at 07:14am UTC

Cluster 25 (web105, 106, 107, 108) recovered.

1 previous update

Aug 09, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Aug 09, 2025 at 08:05am UTC

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update

Aug 07, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Aug 07, 2025 at 09:46am UTC

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update

June 2025
Jun 29, 2025
1 incident

Cluster 46 (web11, 12, 13, 14) is down

Downtime

Resolved Jun 29, 2025 at 08:15am UTC

Cluster 46 (web11, 12, 13, 14) recovered.

1 previous update

Jun 26, 2025
1 incident

Cluster 53 (web71, 72, 73, 74) is down

Downtime

Resolved Jun 26, 2025 at 06:28pm UTC

Cluster 53 (web71, 72, 73, 74) recovered.

1 previous update

Jun 24, 2025
1 incident

Cluster 53 (web71, 72, 73, 74) is down

Downtime

Resolved Jun 24, 2025 at 03:40am UTC

Cluster 53 (web71, 72, 73, 74) recovered.

1 previous update

Jun 23, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Jun 23, 2025 at 03:51am UTC

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update

Jun 22, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) and Cluster 53 (web71, 72, 73, 74) are down

Downtime

Resolved Jun 22, 2025 at 10:58pm UTC

Cluster 53 (web71, 72, 73, 74) recovered.

3 previous updates

Jun 20, 2025
2 incidents

Packet Loss

Resolved Jun 20, 2025 at 01:33pm UTC

Our monitoring has alerted to us packet loss within our network. We're investigating the cause. Although most services seem to be online, occasional timeouts maybe observed.

Some services are down

Resolved Jun 20, 2025 at 12:51pm UTC

Heart Internet - FTP went down.

Jun 03, 2025
1 incident

Mail Connectivity

Resolved Jun 03, 2025 at 01:39pm UTC

We are aware of reports of some intermittent mail connectivity issues, the team are looking into this as a priority.

Update - this has now been resolved

Jun 02, 2025
1 incident

Cluster 20 (web224, 225, 226, 227) is down

Downtime

Resolved Jun 02, 2025 at 01:56am UTC

Cluster 20 (web224, 225, 226, 227) recovered.

1 previous update