Previous incidents
eXtend control panel unavailable
Resolved Apr 16, 2025 at 09:24pm UTC
Our team are currently looking into an issue impacting our eXtend control panel servers, this impacts managethisdomain.com, vps-10.com and other related control panel access points.
Hosted services are not impacted.
Cluster 20 (web224, 225, 226, 227) is down
Resolved Mar 28, 2025 at 05:40am UTC
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Shared cPanel - Server 3 is down
Resolved Mar 24, 2025 at 09:07pm UTC
Shared cPanel - Server 3 recovered.
1 previous update
Cluster 27 (web115, 116, 117, 118) and Cluster 38 (web75, 76, 77, 78) are down
Resolved Mar 22, 2025 at 08:30am UTC
Cluster 38 (web75, 76, 77, 78) recovered.
3 previous updates
Cluster 60 (web306, 307, 308, 309) is down
Resolved Mar 21, 2025 at 04:14pm UTC
Cluster 60 (web306, 307, 308, 309) recovered.
1 previous update
Cluster 53 (web71, 72, 73, 74) is down
Resolved Mar 18, 2025 at 11:34am UTC
Cluster 53 (web71, 72, 73, 74) recovered.
3 previous updates
Cluster 33 (web140, 141, 142) is down
Resolved Mar 12, 2025 at 05:14pm UTC
Cluster 33 (web140, 141, 142) recovered.
3 previous updates
Cluster 33 (web140, 141, 142) is down
Resolved Mar 11, 2025 at 04:09pm UTC
Cluster 33 (web140, 141, 142) recovered.
1 previous update
Cluster 54 (web189, 190, 191, 192) is down
Resolved Mar 07, 2025 at 08:55am UTC
Cluster 54 (web189, 190, 191, 192) recovered.
1 previous update
Cluster 11 (web37, 38, 39, 40, 41) and Cluster 53 (web71, 72, 73, 74) are down
Resolved Mar 04, 2025 at 01:48pm UTC
Cluster 53 (web71, 72, 73, 74) recovered.
5 previous updates
Cluster 54 (web189, 190, 191, 192) is down
Resolved Mar 01, 2025 at 02:20pm UTC
Cluster 54 (web189, 190, 191, 192) recovered.
1 previous update
WordPress - Bot Protection
Resolved Feb 26, 2025 at 09:17am UTC
We are currently investigating an issue preventing users from accessing the WordPress admin login page due to ReCaptcha blocking progress. Our Site Reliability Engineering (SRE) team is treating this as a priority, and we will provide updates as soon as more information is available.
Cluster 54 (web189, 190, 191, 192) is down
Resolved Feb 26, 2025 at 04:48am UTC
Cluster 54 (web189, 190, 191, 192) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) is down
Resolved Feb 25, 2025 at 02:06pm UTC
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36) and Cluster 20 (web224, 225, 226, 227) are...
Resolved Feb 22, 2025 at 05:41am UTC
Cluster 20 (web224, 225, 226, 227) recovered.
3 previous updates
Cluster 20 (web224, 225, 226, 227) is down
Resolved Feb 21, 2025 at 06:09am UTC
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36), Cluster 11 (web37, 38, 39, 40, 41), and 4...
Resolved Feb 19, 2025 at 04:32pm UTC
Cluster 56 (web197, 198, 199, 200) recovered.
58 previous updates
Cluster 11 (web37, 38, 39, 40, 41) is down
Resolved Feb 18, 2025 at 11:09pm UTC
Cluster 11 (web37, 38, 39, 40, 41) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36) is down
Resolved Feb 13, 2025 at 03:05pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36) and Cluster 20 (web224, 225, 226, 227) are...
Resolved Feb 10, 2025 at 11:16am UTC
Cluster 20 (web224, 225, 226, 227) recovered.
3 previous updates
Cluster 10 (web32, 33, 34, 35, 36) is down
Resolved Feb 09, 2025 at 01:41am UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36) and Cluster 41 (web90, 91, 92, 93) are down
Resolved Feb 08, 2025 at 12:36pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
7 previous updates
Cluster 10 (web32, 33, 34, 35, 36) and Cluster 20 (web224, 225, 226, 227) are...
Resolved Feb 07, 2025 at 11:00pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
5 previous updates
SMTP Connections
Resolved Feb 07, 2025 at 12:00am UTC
We are looking into reports of connectivity issues with mta.extendcp.co.uk for sending email through the SMTP server. We apologise for any inconvenience caused whilst we continue to investigate.
Update - this has now been resolved but we continue to monitor.
Cluster 10 (web32, 33, 34, 35, 36) is down
Resolved Feb 06, 2025 at 08:13pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
1 previous update
Cluster 20 (web224, 225, 226, 227) is down
Resolved Feb 05, 2025 at 06:12am UTC
Cluster 20 (web224, 225, 226, 227) recovered.
1 previous update
Cluster 10 (web32, 33, 34, 35, 36), Cluster 20 (web224, 225, 226, 227), and 1...
Resolved Feb 04, 2025 at 06:17pm UTC
Cluster 20 (web224, 225, 226, 227) recovered.
5 previous updates
Cluster 10 (web32, 33, 34, 35, 36) is down
Resolved Feb 03, 2025 at 11:40pm UTC
Cluster 10 (web32, 33, 34, 35, 36) recovered.
5 previous updates