Maintenance
Business Email Platform - July 7th, 05:00 – 07:00 BST
Resolved Jul 7, 2025 at 4:00am UTC
We will be performing emergency maintenance on our Business Email platform starting at 05:00 BST on Monday, July 7th 2025, lasting up to 2 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.
The service will be at risk throughout the 2-hour window.
Incoming emails may be delayed or temporarily undeliverable during the downtime.
Outgoing emails will continue to function as normal.
You may see errors in email clients while the service is u...
Fully Managed VPS Updates
Resolved Jul 16, 2025 at 3:00am UTC
The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 16th July. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Jul 17, 2025 at 3:00am UTC
The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 17th July. We expect each server to be down for no more than 10-15 minutes.
KVM Host Patching (VPS Platform) - July 21st, 04:00 – 07:00 AM GMT
Resolved Jul 21, 2025 at 4:00am UTC
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Monday, July 21st, 04:00 – 07:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost138 , kvmhost148 , kvmhost98 , kvmhost108 , kvmhost11 ,...
KVM Host Patching (VPS Platform) - July 23rd , 04:00 – 07:00 AM GMT
Resolved Jul 23, 2025 at 4:00am UTC
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Monday, July 23rd , 04:00 – 07:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost110 , kvmhost113 , kvmhost124 ,kvmhost139 ,kvmhost146 ...
KVM Host Patching (VPS Platform) – August 4th , 00:00 – 05:00 AM GMT
Resolved Aug 4, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Monday, August 4th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost110, kvmhost124, kvmhost139, kvmhost146, kvmhost149, k...
KVM Host Patching (VPS Platform) – August 5th , 00:00 – 05:00 AM GMT
Resolved Aug 5, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Tuesday, August 5th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost180, kvmhost181, kvmhost194, kvmhost196, kvmhost198, ...
Essential Maintenance Upgrade: cPanel Server 3
Resolved Aug 6, 2025 at 1:30am UTC
We are conducting an essential maintenance upgrade on our shared cPanel server 3 to enhance performance, security, and stability. Temporary service interruptions may occur during this period.
Maintenance Window:
Thursday, August 6th, 01:30 – 03:30 AM GMT
We appreciate your understanding and continued support.
KVM Host Patching (VPS Platform) – August 6th , 00:00 – 05:00 AM GMT
Resolved Aug 6, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Wednesday, August 6th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost237, kvmhost250, kvmhost253, kvmhost255, kvmhost256...
KVM Host Patching (VPS Platform) – August 7th , 00:00 – 05:00 AM GMT
Resolved Aug 7, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Thursday, August 7th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost140, kvmhost155, kvmhost192, kvmhost199, kvmhost202,...
KVM Host Patching (VPS Platform) – August 13th, 00:00 – 05:00 AM GMT
Resolved Aug 10, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Wednesday, August 13th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost247, kvmhost344, kvmhost355, kvmhost368, kvmhost246, k...
cPanel Shared Hosting Maintenance
Resolved Aug 11, 2025 at 7:00pm UTC
Tonight, we will be rebooting our cPanel servers to install a performance patch to our Apache service configuration. Downtime will be approximately 5 minutes per server.
KVM Host Patching (VPS Platform) – August 11th, 00:00 – 05:00 AM GMT
Resolved Aug 11, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Monday, August 11th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost273, kvmhost274, kvmhost239, kvmhost329, kvmhost266, kvmh...
KVM Host Patching (VPS Platform) – August 12th, 00:00 – 05:00 AM GMT
Resolved Aug 12, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Tuesday, August 12th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost245, kvmhost249, kvmhost269, kvmhost370, kvmhost288, kvm...
KVM Host Patching (VPS Platform) – August 14th, 00:00 – 05:00 AM GMT
Resolved Aug 14, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Thursday, August 14th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost352, kvmhost354, kvmhost359, kvmhost360, kvmhost367, ss...
Emergency Maintenance – VPS Host SSD272
Resolved Aug 16, 2025 at 2:00am UTC
We will be performing emergency maintenance on VPS host SSD272 to address an issue affecting disk utilization. VPS instances hosted on SSD272 may experience a brief period of downtime during the maintenance window.
We apologize for the short notice. This maintenance is essential to resolve performance issues and restore normal service levels.
Fully Managed VPS Updates
Resolved Aug 17, 2025 at 3:00am UTC
The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 17th August. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Aug 18, 2025 at 3:00am UTC
The second batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 18th August. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Aug 19, 2025 at 3:00am UTC
The final batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 19th August. We expect each server to be down for no more than 10-15 minutes.
KVM Host Patching (VPS Platform) – August 21st, 00:00 – 05:00 AM GMT
Resolved Aug 21, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Thursday, August 21st, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost315, kvmhost353, kvmhost267, kvmhost343, kvmhost286, ss...
KVM Host Patching (VPS Platform) – September 9th, 00:00 – 05:00 AM GMT
Resolved Sep 9, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Tuesday, September 9th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost315, kvmhost353, kvmhost267, kvmhost343, kvmhost286, s...
KVM Host Patching (VPS Platform) – Wednesday 10th, 00:00 – 05:00 AM GMT
Resolved Sep 10, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Wednesday, September 10th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
ssd272, ssd326, ssd318, ssd334, ssd335, ssd346, ssd372, ss...
KVM Host Patching (VPS Platform) – Thursday 11th, 00:00 – 05:00 AM GMT
Resolved Sep 11, 2025 at 12:00am UTC
Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.
Maintenance Window:
Wednesday, September 11th, 00:00 – 05:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
ssd325, ssd337, kvmhost276, ssd327, ssd362, ssd389, ssd347...
Fully Managed VPS Updates
Resolved Sep 22, 2025 at 3:00am UTC
The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 22nd September. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Sep 23, 2025 at 3:00am UTC
The second batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 23rd September. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Sep 24, 2025 at 3:00am UTC
The final batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 22nd September. We expect each server to be down for no more than 10-15 minutes.
Webmail (Roundcube) – Monday 29th, 03:00 – 08:00 AM GMT
Resolved Sep 29, 2025 at 3:00am UTC
We will be performing scheduled maintenance on our Webmail (Roundcube) system as part of a planned upgrade.
Maintenance Window:
Monday, September 29th, 03:00 – 08:00 AM GMT
Purpose:
This upgrade is part of our ongoing efforts to improve stability, security, and performance of our email services.
Impact:
Roundcube Webmail will be unavailable during the maintenance window.
Incoming and outgoing emails will not be affected — mail flow will continue as normal.
Access to Webmail will be restore...