Maintenance

June 2025
Jun 27, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Jun 27 at 04:00am BST

The final servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 27th June. We expect each server to be down for no more than 10-15 minutes.

Jun 26, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Jun 26 at 04:00am BST

The remaining servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 26th June. We expect each server to be down for no more than 10-15 minutes.

Jun 25, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Jun 25 at 04:00am BST

Servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 25th June. We expect each server to be down for no more than 10-15 minutes.

Jun 16, 2025
1 maintenance

Business Email Platform - June 16th, 04:30 – 07:30 BST

Maintenance

Resolved Jun 16 at 04:30am BST

We will be performing emergency maintenance on our Business Email platform starting at 04:30 BST on Monday, June 16th 2025, lasting up to 3 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.
The service will be at risk throughout the 3-hour window.
Incoming emails may be delayed or temporarily undeliverable during the downtime.
Outgoing emails will continue to function as normal.
You may see errors in email clients while the service is ...

Jun 09, 2025
1 maintenance

Business Email Platform – June 9th, 00:00–06:00 BST

Maintenance

Resolved Jun 09 at 12:00am BST

We will be performing scheduled maintenance on our Business Email platform starting at 00:00 BST on Sunday, June 9th 2025, lasting up to 6 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.

The service will be at risk throughout the 6-hour window.

A brief period of downtime is expected in the early hours, lasting no longer than 2 hours.

Incoming emails may be delayed or temporarily undeliverable during the downtime.

Outgoing emails ...

July 2025
Jul 23, 2025
1 maintenance

KVM Host Patching (VPS Platform) - July 23rd , 04:00 – 07:00 AM GMT

Maintenance

Resolved Jul 23 at 05:00am BST

Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.

Maintenance Window:
Monday, July 23rd , 04:00 – 07:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost110 , kvmhost113 , kvmhost124 ,kvmhost139 ,kvmhost146 ...

Jul 21, 2025
1 maintenance

KVM Host Patching (VPS Platform) - July 21st, 04:00 – 07:00 AM GMT

Maintenance

Resolved Jul 21 at 05:00am BST

Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.

Maintenance Window:
Monday, July 21st, 04:00 – 07:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost138 , kvmhost148 , kvmhost98 , kvmhost108 , kvmhost11 ,...

Jul 17, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Jul 17 at 04:00am BST

The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 17th July. We expect each server to be down for no more than 10-15 minutes.

Jul 16, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Jul 16 at 04:00am BST

The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 16th July. We expect each server to be down for no more than 10-15 minutes.

Jul 07, 2025
1 maintenance

Business Email Platform - July 7th, 05:00 – 07:00 BST

Maintenance

Resolved Jul 07 at 05:00am BST

We will be performing emergency maintenance on our Business Email platform starting at 05:00 BST on Monday, July 7th 2025, lasting up to 2 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.
The service will be at risk throughout the 2-hour window.
Incoming emails may be delayed or temporarily undeliverable during the downtime.
Outgoing emails will continue to function as normal.
You may see errors in email clients while the service is u...

August 2025
Aug 21, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 21st, 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 21 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.

Maintenance Window:
Thursday, August 21st, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost315, kvmhost353, kvmhost267, kvmhost343, kvmhost286, ss...

Aug 19, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Aug 19 at 04:00am BST

The final batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 19th August. We expect each server to be down for no more than 10-15 minutes.

Aug 18, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Aug 18 at 04:00am BST

The second batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 18th August. We expect each server to be down for no more than 10-15 minutes.

Aug 17, 2025
1 maintenance

Fully Managed VPS Updates

Maintenance

Resolved Aug 17 at 04:00am BST

The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 17th August. We expect each server to be down for no more than 10-15 minutes.

Aug 16, 2025
1 maintenance

Emergency Maintenance – VPS Host SSD272

Maintenance

Resolved Aug 16 at 03:00am BST

We will be performing emergency maintenance on VPS host SSD272 to address an issue affecting disk utilization. VPS instances hosted on SSD272 may experience a brief period of downtime during the maintenance window.

We apologize for the short notice. This maintenance is essential to resolve performance issues and restore normal service levels.

Aug 14, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 14th, 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 14 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.

Maintenance Window:
Thursday, August 14th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost352, kvmhost354, kvmhost359, kvmhost360, kvmhost367, ss...

Aug 12, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 12th, 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 12 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.

Maintenance Window:
Tuesday, August 12th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost245, kvmhost249, kvmhost269, kvmhost370, kvmhost288, kvm...

Aug 11, 2025
2 maintenances

cPanel Shared Hosting Maintenance

Maintenance

Resolved Aug 11 at 08:00pm BST

Tonight, we will be rebooting our cPanel servers to install a performance patch to our Apache service configuration. Downtime will be approximately 5 minutes per server.

KVM Host Patching (VPS Platform) – August 11th, 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 11 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.

Maintenance Window:
Monday, August 11th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost273, kvmhost274, kvmhost239, kvmhost329, kvmhost266, kvmh...

Aug 10, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 13th, 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 10 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on KVM hosts as part of our regular security patching process.

Maintenance Window:
Wednesday, August 13th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost247, kvmhost344, kvmhost355, kvmhost368, kvmhost246, k...

Aug 07, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 7th , 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 07 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.

Maintenance Window:
Thursday, August 7th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost140, kvmhost155, kvmhost192, kvmhost199, kvmhost202,...

Aug 06, 2025
2 maintenances

Essential Maintenance Upgrade: cPanel Server 3

Maintenance

Resolved Aug 06 at 02:30am BST

We are conducting an essential maintenance upgrade on our shared cPanel server 3 to enhance performance, security, and stability. Temporary service interruptions may occur during this period.

Maintenance Window:
Thursday, August 6th, 01:30 – 03:30 AM GMT

We appreciate your understanding and continued support.

KVM Host Patching (VPS Platform) – August 6th , 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 06 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.

Maintenance Window:
Wednesday, August 6th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost237, kvmhost250, kvmhost253, kvmhost255, kvmhost256...

Aug 05, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 5th , 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 05 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.

Maintenance Window:
Tuesday, August 5th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost180, kvmhost181, kvmhost194, kvmhost196, kvmhost198, ...

Aug 04, 2025
1 maintenance

KVM Host Patching (VPS Platform) – August 4th , 00:00 – 05:00 AM GMT

Maintenance

Resolved Aug 04 at 01:00am BST

Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.

Maintenance Window:
Monday, August 4th, 00:00 – 05:00 AM GMT

Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.

Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost110, kvmhost124, kvmhost139, kvmhost146, kvmhost149, k...