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Maintenance

Urgent Maintenance: Email Forwards

Feb 01 at 12:00am GMT  –  Feb 03 at 05:59pm GMT
Affected services
Heart Internet - Shared Mail

Resolved
Feb 01 at 12:00am GMT

We're conducting some urgent maintenance on our mail forwards servers, email forwarding maybe impacting whilst we conduct this maintenance.

Update - As advised previously, we will be enforcing SPF requirements for domains using our mail forwards servers. An email was sent out to all customers several weeks ago with changes required in the SPF records as we've invested in a significant upgrade to our mail platform. We are monitoring deliverability with the major providers such as Gmail, Hotmail and Yahoo and flagging to them if they are incorrectly applying limits.