Maintenance
Fully Managed VPS Updates
Resolved Jun 27 at 04:00am BST
The final servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 27th June. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Jun 26 at 04:00am BST
The remaining servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 26th June. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Jun 25 at 04:00am BST
Servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 25th June. We expect each server to be down for no more than 10-15 minutes.
Business Email Platform - June 16th, 04:30 – 07:30 BST
Resolved Jun 16 at 04:30am BST
We will be performing emergency maintenance on our Business Email platform starting at 04:30 BST on Monday, June 16th 2025, lasting up to 3 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.
The service will be at risk throughout the 3-hour window.
Incoming emails may be delayed or temporarily undeliverable during the downtime.
Outgoing emails will continue to function as normal.
You may see errors in email clients while the service is ...
Business Email Platform – June 9th, 00:00–06:00 BST
Resolved Jun 09 at 12:00am BST
We will be performing scheduled maintenance on our Business Email platform starting at 00:00 BST on Sunday, June 9th 2025, lasting up to 6 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.
The service will be at risk throughout the 6-hour window.
A brief period of downtime is expected in the early hours, lasting no longer than 2 hours.
Incoming emails may be delayed or temporarily undeliverable during the downtime.
Outgoing emails ...
KVM Host Patching (VPS Platform) - July 23rd , 04:00 – 07:00 AM GMT
Resolved Jul 23 at 05:00am BST
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Monday, July 23rd , 04:00 – 07:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost110 , kvmhost113 , kvmhost124 ,kvmhost139 ,kvmhost146 ...
KVM Host Patching (VPS Platform) - July 21st, 04:00 – 07:00 AM GMT
Resolved Jul 21 at 05:00am BST
Please be informed that we will be performing scheduled maintenance on our KVM hosts as part of our regular security patching process.
Maintenance Window:
Monday, July 21st, 04:00 – 07:00 AM GMT
Purpose:
To apply critical security updates to the underlying VM hosts to ensure continued stability, performance, and security of our infrastructure.
Impact:
During this window, the following VM hosts will undergo a controlled restart:
kvmhost138 , kvmhost148 , kvmhost98 , kvmhost108 , kvmhost11 ,...
Fully Managed VPS Updates
Resolved Jul 17 at 04:00am BST
The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 17th July. We expect each server to be down for no more than 10-15 minutes.
Fully Managed VPS Updates
Resolved Jul 16 at 04:00am BST
The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6am BST on 16th July. We expect each server to be down for no more than 10-15 minutes.
Business Email Platform - July 7th, 05:00 – 07:00 BST
Resolved Jul 07 at 05:00am BST
We will be performing emergency maintenance on our Business Email platform starting at 05:00 BST on Monday, July 7th 2025, lasting up to 2 hours. This will affect incoming mail for Business Email users only and the Open-Xchange webmail interface.
The service will be at risk throughout the 2-hour window.
Incoming emails may be delayed or temporarily undeliverable during the downtime.
Outgoing emails will continue to function as normal.
You may see errors in email clients while the service is u...