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Degraded

Email Connectivity

Apr 28, 2026 at 10:47am UTC
Affected services
Heart Internet - Shared Mail

Created
Apr 28, 2026 at 10:47am UTC

Our platform team is currently investigating an issue caused by a spike in traffic to one of our mail servers. This may result in slower connections when accessing email via apps/clients or webmail.

DDoS protection measures have been activated, and our SRE team is actively working to mitigate the impact while systems adjust to the increased traffic.

We apologise for any inconvenience and will provide further updates as they become available.