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Support Chat Availability

Dec 23, 2024 at 5:21pm UTC
Affected services
Heart Internet - Services

Resolved
Jan 9, 2025 at 1:40pm UTC

Live Chat Unavailable: System Upgrades in Progress

We are currently conducting upgrades to our systems to serve you better. As a result, Live Chat support is temporarily unavailable.

Ticket support remains available 24/7, and our team is committed to responding to every ticket as quickly as possible.

Thank you for your understanding and patience during this time.

Created
Dec 23, 2024 at 5:21pm UTC

Due to reduced staffing across the holiday period, our support chat will be closed from Christmas Eve through to 3rd January. Don’t worry though! Our hardworking support team will still be available to help via tickets throughout the holidays. If you have any questions or need assistance, rest assured they won’t go unanswered.