Previous incidents

Dec 04, 2025

Cluster 47 (web16, 17, 18, 19), Cluster 48 (web21, 22, 23, 24), and 1 other s...

Downtime

Resolved Dec 04 at 05:34am GMT

Cluster 47 (web16, 17, 18, 19) and Cluster 48 (web21, 22, 23, 24) recovered.

6 previous updates

Dec 03, 2025

Fully Managed VPS Updates

Maintenance

Resolved Dec 03 at 04:00am GMT

The final batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 3rd December. We expect each server to be down for no more than 10-15 minutes.

Dec 02, 2025

Email Connectivity

Resolved Dec 02 at 10:44am GMT

We are aware of an intermittent issue with email connectivity, our platform team are working on this as a top priority. Further updates will be provided.

***Update - this issue has now been resolved

Fully Managed VPS Updates

Maintenance

Resolved Dec 02 at 04:00am GMT

The first batch of servers on our Fully Managed VPS platform require a reboot in order to complete important server updates. We will perform these actions between 4-6 am BST on 2nd December. We expect each server to be down for no more than 10-15 minutes.

Previous updates