Mailserver connectivity

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Aug 20, 2021 - 12:12 BST

Identified

The current issue appears to be affecting Sky broadband customers only who are currently facing issues when trying to access some websites.

Posted Aug 20, 2021 - 10:21 BST

Investigating

We are aware of an issue affecting some customers that is preventing them from making connections to mail servers. We are working to resolve this as soon as possible

Posted Aug 20, 2021 - 10:07 BST