web32, web33, web34, web35, web36 abnormal servers behaviour

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Nov 14, 2018 - 15:38 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 14, 2018 - 12:39 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 14, 2018 - 10:00 GMT

Investigating

We are currently seeing abnormal behaviour on these servers, and are investigating the causes.
We expect to have them back to normal operation soon, and apologise for any inconvenience caused.

Posted Nov 14, 2018 - 08:37 GMT