All Systems Operational
Control Panels Operational
DNS Operational
Webservers Operational
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019
Completed - The scheduled maintenance has been completed.
Aug 17, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 19:00 BST
Scheduled - In order to apply essential security updates we will be rebooting managed VPS.

We expect this to be completed within a couple of hours.
Aug 2, 12:19 BST
Aug 16, 2019
Completed - The scheduled maintenance has been completed.
Aug 16, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:00 BST
Scheduled - We are rebooting the hosts kvmhost343, mvps341, mvps349, mvps351 and ssd347 for essential maintenance at 22:00 on the 15/08/2019. This will should take no longer than 2 hours. All VM's should be powered down before reboot and will be powered back on after the work has completed
Aug 15, 14:47 BST
Aug 15, 2019
Completed - The scheduled maintenance has been completed.
Aug 15, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:30 BST
Scheduled - On Thursday 15th August essential maintenance will be taking place from: 05:30 – 08:00 BST (UTC +1). There will be connection resets during this time for the following services:

gTLD & UK:

EPP
Online Services
Operational Test & Evaluation (OT&E)
Registrar Resources
Searchable WHOIS
Testbed
Web Domain Manager
WHOIS

.UK only:

Domain Availability Checker (DAC)
Aug 12, 15:59 BST
Aug 14, 2019
Resolved - This incident has been resolved.
Aug 14, 15:24 BST
Investigating - We are currently seeing abnormal behaviour when attempting to access the webmail portal, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
Aug 14, 11:50 BST
Aug 13, 2019

No incidents reported.

Aug 12, 2019
Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 BST
Scheduled - We will be rebooting kvmhost331 at 21:00 to carry out essential maintenance.

We expect this work to take no longer than two hours and we apologise for any inconvenience this may cause.
Aug 12, 17:27 BST
Resolved - This incident has been resolved.
Aug 12, 10:43 BST
Identified - We are continuing to work on the issue with Sitedesigner services.
Aug 8, 20:16 BST
Update - We are continuing to investigate this issue and work on a resolution, we apologise for any inconvenience caused.
Aug 8, 13:22 BST
Investigating - We are currently aware that customers using the Sitedesigner service are having problems accessing their sites and we are investigating the cause.

We apologise for any inconvenience caused.
Aug 7, 14:23 BST
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 7, 2019
Resolved - Connections to the mail server have been restored.
Aug 7, 22:28 BST
Investigating - We are currently experiencing some adverse connection problems to this mail server, as a result some users my not be able to connect to their mailboxes on the server. Our system administrators are currently investigating this and we hope to have it back to normal as soon as possible.
Aug 7, 13:42 BST
Aug 6, 2019

No incidents reported.