Heart Internet Status

All Systems Operational

Control Panels Operational

DNS Operational

Webservers Operational

Mailservers Operational

Premium Hosting Operational

VPS & Hybrid Servers Operational

Dedicated Servers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2019

No incidents reported today.

May 24, 2019

Windows Shared Hosting Maintenance

Completed - The scheduled maintenance has been completed.
May 24, 21:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 21:00 BST

Scheduled - At 21:00pm (BST) we will be performing routine maintenance on the Shared Windows environment. During this maintenance, servers will be rebooted.
May 24, 11:51 BST

Mail Server - "mail98"

Resolved - This incident has been resolved.
May 24, 04:58 BST

Identified - We're aware of an issue with the shared hosting mail server "mail98". We're working on it. Thank you for your patience.
May 24, 03:37 BST

May 23, 2019

Windows Shared Hosting Abnormal Server Behaviour

Resolved - This incident has been resolved.
May 23, 20:45 BST

Investigating - Our Windows Shared hosting is currently suffering from Abnormal behaviour. We are aware and are investigating these issues and hope to have this resolved soon.
May 23, 20:08 BST

May 22, 2019

No incidents reported.

May 21, 2019

mvps366 reboot

Update - The scheduled maintenance has been completed.
May 21, 22:01 BST

Completed - The scheduled maintenance has been completed.
May 21, 22:01 BST

Verifying - Verification is currently underway for the maintenance items.
May 21, 21:49 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:00 BST

Scheduled - mvps366 will be rebooted at 21:00 this evening to apply essential updates.

Guests will be stopped and started gracefully.

We expect this to take no longer than 1 hour to complete and apologise for any inconvenience caused.
May 21, 14:20 BST

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

mail124 Abnormal Server Behaviour

Resolved - This incident has been resolved.
May 17, 16:57 BST

Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 15:46 BST

Investigating - We are aware of abnormal behaviour on mail124. Our teams will work to rectify this as soon as possible.
May 17, 14:40 BST

Mail server performance - Abnormal behaviour for mail119 and mail61

Resolved - This incident has been resolved.
May 17, 14:39 BST

Investigating - Mail61 and mail119 are currently suffering from Abnormal behaviour. We are aware and are investigating these issues and hope to have this resolved soon.
May 17, 11:57 BST

May 16, 2019

Wednesday 15th May 2019

Completed - The scheduled maintenance has been completed.
May 16, 02:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 BST

Scheduled - As part of our continued investment in our platforms, our network team will be replacing a number of switches on 15/05/19. Some Customers may experience downtime during these essential works. We expect downtime to last no more than 5 hours. Works will begin at 9pm.

We understand your Heart services are important to you and we are very sorry that any potential downtime comes at such short notice. We really appreciate your understanding and we will keep you notified via this page as soon as the works has been completed.
May 10, 17:11 BST

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.