All Systems Operational
Control Panels Operational
DNS Operational
Webservers Operational
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019
Completed - The scheduled maintenance has been completed.
May 24, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 21:00 BST
Scheduled - At 21:00pm (BST) we will be performing routine maintenance on the Shared Windows environment. During this maintenance, servers will be rebooted.
May 24, 11:51 BST
Resolved - This incident has been resolved.
May 24, 04:58 BST
Identified - We're aware of an issue with the shared hosting mail server "mail98". We're working on it. Thank you for your patience.
May 24, 03:37 BST
May 23, 2019
Resolved - This incident has been resolved.
May 23, 20:45 BST
Investigating - Our Windows Shared hosting is currently suffering from Abnormal behaviour. We are aware and are investigating these issues and hope to have this resolved soon.
May 23, 20:08 BST
May 22, 2019

No incidents reported.

May 21, 2019
Update - The scheduled maintenance has been completed.
May 21, 22:01 BST
Completed - The scheduled maintenance has been completed.
May 21, 22:01 BST
Verifying - Verification is currently underway for the maintenance items.
May 21, 21:49 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 21:00 BST
Scheduled - mvps366 will be rebooted at 21:00 this evening to apply essential updates.

Guests will be stopped and started gracefully.

We expect this to take no longer than 1 hour to complete and apologise for any inconvenience caused.
May 21, 14:20 BST
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Resolved - This incident has been resolved.
May 17, 16:57 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 15:46 BST
Investigating - We are aware of abnormal behaviour on mail124. Our teams will work to rectify this as soon as possible.
May 17, 14:40 BST
Resolved - This incident has been resolved.
May 17, 14:39 BST
Investigating - Mail61 and mail119 are currently suffering from Abnormal behaviour. We are aware and are investigating these issues and hope to have this resolved soon.
May 17, 11:57 BST
May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 BST
Scheduled - As part of our continued investment in our platforms, our network team will be replacing a number of switches on 15/05/19. Some Customers may experience downtime during these essential works. We expect downtime to last no more than 5 hours. Works will begin at 9pm.

We understand your Heart services are important to you and we are very sorry that any potential downtime comes at such short notice. We really appreciate your understanding and we will keep you notified via this page as soon as the works has been completed.
May 10, 17:11 BST
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.