All Systems Operational
Control Panels Operational
DNS Operational
Webservers Operational
Mailservers Operational
Premium Hosting Operational
VPS & Hybrid Servers Operational
Dedicated Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 23:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 GMT
Scheduled - We will be preforming some maintenance on the following hypervisor hosts for hybrid VPS products:

kvmhost103, kvmhost108, kvmhost111, kvmhost119, kvmhost147, kvmhost224, kvmhost237, kvmhost51, kvmhost64

Any customers on these hosts will be shutdown while the work is taken place and powered back on after work has completed. Any issues with the above feel free to get in touch with support
Feb 13, 14:07 GMT
Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - This incident has been resolved.
Feb 14, 11:01 GMT
Investigating - We are currently seeing abnormal behaviour with MSSQL sites, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
Feb 14, 10:45 GMT
Feb 13, 2020

No incidents reported.

Feb 12, 2020
Completed - The scheduled maintenance has been completed.
Feb 12, 21:45 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:01 GMT
Scheduled - At 21:00pm we will be performing maintenance on the Shared Windows environment. During this maintenance, servers will be rebooted.
Feb 12, 16:39 GMT
Feb 11, 2020
Resolved - No further issues have been identified.
Feb 11, 20:05 GMT
Identified - The issue had been identified and a fix has been implemented however some emails may be delayed.
Feb 11, 15:28 GMT
Investigating - We are currently seeing abnormal behaviour on our mailservers, some customers are unable to send or receive, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
Feb 11, 14:26 GMT
Feb 10, 2020
Resolved - This incident has been resolved.
Feb 10, 15:55 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 15:39 GMT
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 15:39 GMT
Investigating - We are currently seeing abnormal behaviour on a number of webservers, customers are experiencing 503 errors when visiting their websites, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
Feb 10, 15:30 GMT
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020
Resolved - This incident has been resolved.
Feb 4, 18:26 GMT
Investigating - We are currently seeing abnormal behaviour on some of the shared hosting servers, sites may currently return 500 internal server errors. we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.
Feb 4, 17:01 GMT
Feb 3, 2020
Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:00 GMT
Scheduled - On Monday 3rd Feburary essential maintenance will be taking place from: 07:00 – 08:00 UTC. The following services will be unavailble during this time:

gTLD & UK:

- Registrations
- Renewals
- Domain modifications such as (Nameserver changes/contact detail updates/transfers)
- API

We apologise for any inconvenience caused.
Feb 1, 19:05 GMT