Mail Server SSL Warnings for Apple Users

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted May 10, 2019 - 16:35 BST

Identified

As of Wednesday, those who use a mail client on their Apple devices to connect to our shared mail services may be encountering an error regarding an SSL certificate mismatch.

To fix this, please see our Knowledgebase Article:
https://www.heartinternet.uk/support/article/ssl-warning-on-apple-devices-when-connecting-to-mail-server.html

Posted Mar 21, 2019 - 10:33 GMT

This incident affected: Mailservers.