Shared Hosting Connectivity Errors

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Oct 30, 2018 - 10:17 GMT

Monitoring

A solution has been implemented of which we are monitoring to ensure the services offered are returned to a stable level, your websites and other affected services should now be back online.

Once again, we apologise for the inconvenience.

Posted Oct 30, 2018 - 09:30 GMT

Investigating

We are currently aware of a problem affecting some websites on the shared hosting platform, affected websites may fail to load and return 504 Server Response errors. We are aware of the problem and are actively investigating the causes, we apologise for the inconvenience caused.

Posted Oct 30, 2018 - 08:53 GMT

This incident affected: Webservers.