In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2024 - 17:00 GMT
Scheduled - We would like to inform our customers that during the Easter period our chat Customer Support will be closed, please raise a ticket if you need assistance. We will resume our normal operating hours on chat starting Tuesday, April 2nd.
Mar 28, 202417:00 - Apr 2, 202408:00 BST
Resolved -
This incident has been resolved.
Mar 21, 15:42 GMT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 21, 14:27 GMT
Investigating -
Our systems team have identified a problem on this cluster, which requires some emergency maintenance to be undertaken. Sites hosted on these servers will be unavailable while the maintenance is under way. We will provide further details when we have them.
Mar 21, 12:36 GMT
Completed -
The scheduled maintenance has been completed.
Mar 21, 15:30 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 13:00 GMT
Scheduled -
Our live chat lines will be closed between 1pm and 2:30pm. If you require assistance from the support team please contact them by raising a ticket in your account.
Mar 21, 12:39 GMT