FTP Connectivity issues

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Mar 21, 2019 - 18:28 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2019 - 17:58 GMT

Investigating

We are having FTP Connectivity issues on certain webservers, this means FTP is failing to connect and the file manager is showing an error, our System Administrators are investigating the cause of the problem.

We hope to have them back to normal operation soon, and apologise for any inconvenience caused.

Posted Mar 21, 2019 - 17:43 GMT