Website security connectivity issues

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted May 07, 2020 - 20:03 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 07, 2020 - 19:10 BST

Investigating

We are seeing further connectivity issues when attempting to connect to the Website Security products, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused

Posted May 07, 2020 - 17:34 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 07, 2020 - 17:25 BST

Identified

The issue has been identified and a fix is being implemented.

Posted May 07, 2020 - 17:25 BST

Investigating

We are currently seeing connectivity issues when attempting to connect to the Website Security products, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.

Posted May 07, 2020 - 17:22 BST