Mail Forwarding Issues

Incident Report for Heart Internet

Resolved

This issue has been resolved, and forwarded mail is sending,

Posted Jul 16, 2020 - 22:53 BST

Monitoring

We believe that the underlying issue has been resolved and queued mail have started sending. We are continuing to monitor.

Posted Jul 16, 2020 - 20:04 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 16, 2020 - 18:51 BST

Investigating

We're investigating reports of mail forwarding failing to send. We'll provide updates as we have them.

Posted Jul 16, 2020 - 15:43 BST

This incident affected: Mailservers.