This incident has now been resolved and services have returned to normal. If your still noticing any further issues with your services, then please contact our support team.
Posted 7 days ago. Oct 09, 2018 - 17:07 BST
All kvmhosts are now back online. Our administrators are continuing to monitor the situation, but we believe all services are now back to normal operation.
Posted 7 days ago. Oct 09, 2018 - 14:13 BST
All services are now back online, with the exception of the following kvmhosts: kvmhost114, kvmhost134-136, kvmhost138-141, kvmhost146-149, kvmhost245, mvps348, mvps351, ssd242-243, ssd346. Our engineers are continuing to work on these.
Posted 7 days ago. Oct 09, 2018 - 13:50 BST
Some services are now returning to normal functionality. Anything remaining offline is actively being worked on.
Posted 7 days ago. Oct 09, 2018 - 11:17 BST
Our engineers have identified the root cause of the issue and we are working on a resolution. We would like to apologise for any inconvenience caused.
Posted 7 days ago. Oct 09, 2018 - 09:41 BST
We are currently experiencing some network connectivity issues in our data centre. Our most senior networks team is currently investigating this as a top priority, and we will update you here again as soon as possible. Apologies for any inconvenience caused.
Posted 7 days ago. Oct 09, 2018 - 07:28 BST
This incident affected: Control Panels, Webservers, Mailservers, Premium Hosting, VPS & Hybrid Servers, and Dedicated Servers.