FTP Connectivity

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Jan 09, 2020 - 01:26 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2020 - 15:10 GMT

Identified

We are aware that certain shared hosting packages may intermittently experience issues connecting to FTP from either a client, or via the control panel.

We hope to have this fixed as soon as possible.

Posted Jan 08, 2020 - 11:35 GMT