Microsoft Email Problems
Incident Report for Heart Internet
Monitoring
This is still ongoing, we are continuously monitoring this and will keep this page up to date with the latest information.
Posted 12 months ago. Nov 28, 2016 - 14:21 GMT
Investigating
We are currently seeing a large amount of emails being deferred when sending to hotmail/outlook and other microsoft addresses. This includes and domains that have emails hosted with outlook services.

This looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mailservers. Our admin team is currently investigating and attempting to contact them for further details, or a possible work around.

On inspection this may not be effecting all emails sent to these addresses, but a large amount are being blocked. This will cause bouncebacks to the sender, so you can see which emails have been blocked.

Our apologies for any inconvenience caused here in the meantime.
Posted about 1 year ago. Oct 21, 2016 - 15:45 BST