web150, web151, web152, web80, web81, web82, web83 - FTP Issues
Incident Report for Heart Internet
This incident has been resolved.
Posted Jun 19, 2019 - 21:00 BST
We are aware of customers experiencing issues connecting to their hosting packages via the File Manager and via FTP.

This is likely to produce the error message of "There was a temporary problem accessing your FTP server, please try again later. If this problem persists, please contact support."

We are investigating this and hope to resolve it soon, we apologise for any inconvenience caused.
Posted Jun 19, 2019 - 19:20 BST