Customer connectivity issues

Incident Report for Heart Internet

Resolved

This should be fixed however we will be monitoring this during the day to ensure it doesn't reoccur.

Posted Dec 10, 2017 - 11:13 GMT

Investigating

Some customers are experiencing some connectivity issues when logging into or accessing their accounts, this is currently being investigated by our System Administrators and we hope to get this resolved as soon as possible, we do apologise for any inconvenience caused.

Posted Dec 10, 2017 - 09:50 GMT