web21, web22, web23, web24 abnormal server behaviour

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Sep 14, 2018 - 20:43 BST

Identified

We have found the source of the issue and that is being resolved now, websites should be loading but slower than expected.

Posted Sep 14, 2018 - 03:18 BST

Investigating

We are currently seeing abnormal behaviour on these servers, and are investigating the causes. We expect to have it back to normal operation soon, and apologise for any inconvenience caused.

Posted Sep 14, 2018 - 01:54 BST

This incident affected: Webservers.