Phone connectivity issues

Incident Report for Heart Internet

Resolved

This incident has now been resolved.

Posted May 03, 2018 - 15:13 BST

Identified

Some customers may experience connectivity issues when attempting to contact our support teams via Livechat and or the ticketing system. Our system engineers are aware of this and are working towards a resolution.

If you are experiencing such issues, please raise a ticket or use our "live help" service via the ticketing system page

https://customer.heartinternet.uk/manage/ticket.cgi

Thank you for your patience.

Posted May 03, 2018 - 13:56 BST