Heart Internet Status - Abnormal Server Performance - web229, web230, web231, web232, web233, web234, web235, web236, web237

Abnormal Server Performance - web229, web230, web231, web232, web233, web234, web235, web236, web237

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Apr 24, 2017 - 16:52 BST

Update

This is also effecting the speed and connections of the database server for these webservers : web105, web106, web107, web108

Posted Apr 24, 2017 - 16:11 BST

Identified

The cause has been identified as large amounts of traffic hitting the servers. We are currently In contact with our networks team to get this resolved. An ETA will be provided if/when available.

Posted Apr 24, 2017 - 16:01 BST

Investigating

We are currently experiencing abnormal performance on these web servers . This is causing slowness or failures when accessing websites served by these web servers.

Our admins are currently investigating the cause, further updates will be provided as we receive further information.

Posted Apr 24, 2017 - 15:48 BST