web125, web126, web127, web128 abnormal server behaviour

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Mar 12, 2019 - 20:45 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 12, 2019 - 18:57 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 12, 2019 - 18:57 GMT

Investigating

We are currently seeing abnormal behaviour on these servers, some sites are displaying a forbidden error which are causing them to become unavailable, we are investigating the causes.

We expect to have it back to normal operation soon, and apologise for any inconvenience caused.

Posted Mar 12, 2019 - 18:47 GMT