Web214 abnormal server behaviour

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Jan 11, 2017 - 14:33 GMT

Identified

Work is ongoing on this server, sites should be available but may be suffering from adverse performance such as slower than usual load speed. Our System Administrators are still working on improving this performance and additional updates will be provided here once we have them.

We apologise for the inconvenience caused as a result of this.

Posted Jan 11, 2017 - 12:32 GMT

Update

Update: 10:55 - Our System Administration Team are still working on this issue and we expect to have further updates shortly. During this time some sites on this server will not be available and we apologise for the inconvenience caused as a result of this.

Posted Jan 11, 2017 - 10:57 GMT

Investigating

We are currently seeing abnormal behaviour on this server, and are investigating the causes.
We expect to have it back to normal operation soon, and apologise for any inconvenience caused.

Posted Jan 11, 2017 - 09:15 GMT