Heart Internet Status - Dedicated Servers

Dedicated Servers - Network Performance

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted Jul 12, 2017 - 13:19 BST

Monitoring

We believe the networking issues should be resolved now, but before we mark this status as resolved we will check a few more things. If you do have a problem please contact support.

Posted Jul 12, 2017 - 07:07 BST

Investigating

We are currently investigating some dedicated servers receiving degraded network performance, where either there is high packet loss or it appears the server is unreachable. This has been raised with our senior network engineers, and further updates will be posted here as soon as we have them. Apologies for any inconvenience caused.

Posted Jul 12, 2017 - 02:46 BST

This incident affected: Dedicated Servers.